Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leo Christian

Rochedale South,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and with 9 years of experiences in marketing officer, relationship officer and human resource officer, this allowed me to develop high level costumer service, costumer satisfaction and interpersonal skills.

Overview

9
9
years of professional experience

Work History

Marketing Officer

BPJS Ketenagakerjaan
10.2013 - 12.2015
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Developed innovative and targeted collateral to support overall branding objectives.

Relationship Officer

BPJS Ketenagakerjaan
01.2016 - 12.2020
  • Maintained and built close relationships with customers through regular contact and visits.
  • Monitored, followed-up and escalated cases to meet customer response commitments.
  • Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
  • Worked with clients to address and respond to client and partnership management issues.

Human Resources Officer

BPJS Ketenagakerjaan
01.2021 - 03.2023
  • Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
  • Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
  • Processed paperwork and hiring details for promotions and lateral position changes.
  • Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.

Education

Bachelor of Science - Pharmacy

Hasanuddin University
Indonesia
01.2012

Skills

  • Performance Evaluation
  • Onboarding
  • Labor Agreements
  • Talent Recruitment
  • Data Analysis
  • Human Resources Support

Timeline

Human Resources Officer

BPJS Ketenagakerjaan
01.2021 - 03.2023

Relationship Officer

BPJS Ketenagakerjaan
01.2016 - 12.2020

Marketing Officer

BPJS Ketenagakerjaan
10.2013 - 12.2015

Bachelor of Science - Pharmacy

Hasanuddin University

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Leo Christian