Leon Patrick
Melbourne,VIC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive experiences
Overview
10
10
years of professional experience
1
1
Certification
Work History
Salesperson/Delivery Driver
Dimond Creek Plumbcorp
Dimond Creek, Vic
05.2023 - 03.2024
- Answered inquiries from prospective customers regarding features of products and services offered.
- Operated register, handled cash and processed credit card transactions.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Adhered to company policies and procedures related to safety and standards.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
Medical Assistant Manager
Physio First
Carlton, VIC
06.2021 - 11.2023
- Answered phones promptly and directed calls appropriately.
- Maintained patient records and scheduled appointments efficiently.
- Assisted with medical transcription and documentation tasks.
- . Provided general clerical support including data entry.
- Maintained cleanliness of work area at all times.
- chase up invoices from Medicare and private Health insurance
- Performed administrative duties such as filing paperwork, ordering supplies.
Customer Service Cashier
My Mate's Pizza
Melbourne, Vic
08.2021 - 12.2022
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Cash Handling
- Greeted customers and provided friendly customer service.
- Following Health/ Safety Protocols
Delivery Driver
Laverty Pathology
Sydney, NSW
04.2020 - 10.2021
- Ensured that all blood collection equipment was properly cleaned and sterilized prior to use.
- Followed all safety protocols when handling hazardous materials.
- Coordinated with local hospitals or clinics regarding delivery of collected donations.
Front Desk Receptionist
Vic Wide Surveying Pty Ltd
Essendon , Vic
01.2018 - 05.2020
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Updated customer information in databases regularly to ensure accuracy of records.
Customer Service Officer/Ground Service Ramp Agent
QANTAS AIRWAYS
Melbourne, Vic
02.2015 - 03.2017
- Provided first aid assistance to passengers if needed during flight or while waiting at airport terminal.
- Greeted passengers and provided information about departure and arrival times.
- Coordinated with ground crew personnel on arrival and departure procedures for each flight.
- Assisted customers with ticketing, seating, and baggage handling requirements.
Front Desk Receptionist
Dohertys Gym
Campbefield, Vic
02.2014 - 06.2016
- Greet Members and Building relationship with members to make them feel like their home.
- Trained new employees on proper procedures related to their job duties during the night shift.
- Checked training equipment on a regular basis to ensure proper functioning.
- Operated cash register and handled monetary transactions throughout the night shift.
- Performed nightly cleaning duties such as sweeping, mopping, dusting, and trash removal.
- Stocked shelves with Supplements
Education
Certificate III Customer Relations -
West Staff
Melbourne, VIC01-2016
Certificate IIII Education & Service -
Training In Partners
Melbourne, VIC01-2013
Diploma Of Justice - Criminal Justice
Kangan Tafe
Melbourne, VIC01-2009
Skills
- Complaint Handling
- Customer Relationship Building
- Customer care
- Training and mentoring
- Team Collaboration
- Organizational Skills
Certification
- Working With Children Check
- White Card
- Police Check
Hobbies & Interests
- Nature
- Foreign languages
- Theater
- Exercising and healthcare
- Outdoor activities
Timeline
Salesperson/Delivery Driver
Dimond Creek Plumbcorp
05.2023 - 03.2024
Customer Service Cashier
My Mate's Pizza
08.2021 - 12.2022
Medical Assistant Manager
Physio First
06.2021 - 11.2023
Delivery Driver
Laverty Pathology
04.2020 - 10.2021
Front Desk Receptionist
Vic Wide Surveying Pty Ltd
01.2018 - 05.2020
Customer Service Officer/Ground Service Ramp Agent
QANTAS AIRWAYS
02.2015 - 03.2017
Front Desk Receptionist
Dohertys Gym
02.2014 - 06.2016
Certificate III Customer Relations -
West Staff
Certificate IIII Education & Service -
Training In Partners
Diploma Of Justice - Criminal Justice
Kangan Tafe
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