Leo Zhang
Melbourne,VIC
Summary
Skilled in hand tool proficiency and customer support, I enhanced service quality at Hungry Jack's by streamlining operations and optimizing production output. Leveraging hygiene maintenance skills and order management, I contributed to a significant improvement in workplace safety and customer satisfaction, demonstrating a balance of hard and soft skills essential for high-paced environments.
Personable and dedicated individual with strong attention to detail and positive work ethic. Possesses foundational knowledge of food safety and sanitation standards, coupled with ability to handle and process poultry efficiently. Committed to ensuring high-quality production and contributing to safe and productive work environment.
Overview
3
3
years of professional experience
Work History
Poultry Processor
Divine Poultry
12.2024 - 01.2025
- Maintained a clean work environment with regular sanitation of tools and equipment.
- Inspected poultry product for defects and removed defective pieces from conveyor belt.
- Placed poultry on scales to weigh and tag containers with individual package weight and contents.
- Moved finished and packaged product into site refrigeration to prepare for shipment.
- Collaborated with team members to streamline operations and optimize overall production output.
- Contributed to workplace safety by adhering to established guidelines and procedures.
Service Crew Member
Hungry Jack's
05.2024 - 11.2024
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Restaurant Waiter
House of Delight
03.2022 - 01.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Education
Bachelor of Design - Construction Management
University of Melbourne
Parkville, VIC11-2028
Skills
- Proficient in Loading Equipment
- Hand Tool Proficiency
- Customer Support
- Hygiene Maintenance Skills
Timeline
Poultry Processor
Divine Poultry
12.2024 - 01.2025
Service Crew Member
Hungry Jack's
05.2024 - 11.2024
Restaurant Waiter
House of Delight
03.2022 - 01.2023
Bachelor of Design - Construction Management
University of Melbourne
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