Summary
Overview
Work History
Education
Skills
Timeline
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Leon Azlin

Jeeralang Junction,Victoria

Summary

Experienced in the financial service industries and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.

Overview

54
54
years of professional experience

Work History

Mortgage & Finance Broker

Self Employed
08.2006 - Current
  • Worked with clients and finance companies to find optimal solutions for financing.
  • Implemented time-saving administrative procedures that increased efficiency within the brokerage office.
  • Negotiated favorable terms with lenders, securing advantageous interest rates for clients.
  • Managed a diverse portfolio of loans, effectively minimizing risk while maximizing returns for clients.
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Networked to identify potential new clients and expand geographic territories.

Consultant

Self Employed
07.1992 - Current


  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
  • Implemented practices and procedures to reduce expenditures and increase savings.
  • Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Conducted thorough market research and analysis, providing valuable insights for client decision making.
  • Established trusted partnerships with key industry influencers, expanding the company''s network of resources and contacts.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.

Credit Manager

Exxon Mobil
08.1996 - 10.2008
  • Supported financial director with special projects and additional job duties.
  • Compiled data critical to analysis of annual bad debt.
  • Conducted financial due diligence on potential investments and acquisitions.
  • Attended ongoing professional training to facilitate accurate and productive credit management.
  • Built a high-performing credit management team with a strong focus on collaboration, accountability, and continuous development.
  • Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
  • Referred delinquent accounts to collections department or outside resources.

Manager

ANZ Bank
09.1987 - 03.1988
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Accomplished multiple tasks within established timeframes.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Managed and motivated employees to be productive and engaged in work.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Excellent communication skills, both verbal and written.

Chief Lending Manager

Latrobe Country Credit
07.1980 - 08.1987
  • Trained newly hired employees to provide information regarding processes, procedures and deadlines.
  • Supervised team of 9 loan & insurance officers, promoting positive environment and instilling model of hard work and dedication.
  • Built a high-performing team of lending professionals through effective recruitment, training, and performance management strategies.
  • Recruited, interviewed, and hired new employees bringing value to lending department.
  • Oversaw entire loan process to provide each client received exceptional service.
  • Analyzed financial statements and tax returns to complete underwriting process.
  • Conducted regular audits of lending procedures to ensure adherence to established policies and regulations.
  • Managed risk effectively by closely monitoring loan performance and conducting thorough credit assessments.
  • Conducted financial due diligence on potential investments and acquisitions.
  • Enhanced customer satisfaction by providing tailored financial solutions for individual client needs.
  • Streamlined the lending process, reducing turnaround time and improving efficiency in loan approvals.
  • Increased loan portfolio growth by developing and implementing strategic lending initiatives.
  • Developed strong relationships with key stakeholders, fostering trust and collaboration between departments.
  • Oversaw the development of new lending products, ensuring compliance with regulatory requirements while meeting customers'' needs.
  • Complied with established internal controls and policies.
  • Conducted weekly one-on-one meetings with employees to provide performance evaluations, resolve issues, and answer questions.
  • Collaborated with sales teams to drive revenue growth through targeted marketing efforts focused on high-potential segments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.

Bank Officer

E S & A Bank And ANZ Bank
01.1970 - 06.1980
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Mentored junior staff members, improving their skillset and overall productivity within the team.
  • Contributed to branch growth by identifying cross-selling opportunities and promoting suitable products to customers.
  • Enhanced customer satisfaction by efficiently handling inquiries and providing accurate information on banking products.
  • Supported financial director with special projects and additional job duties.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Consistently met and exceeded sales targets by utilizing effective selling techniques, fostering long-term relationships with clients, and providing exceptional service.
  • Supported bank management with insightful data analysis, facilitating informed decision-making on key strategic initiatives.
  • Managed and opened over 2,500 cheque, saving, Home loans, Overdrafts, Commercial Bills, Investment accounts, Term Deposits and line of credit accounts.
  • Fostered a positive work environment among team members through effective communication and collaboration practices.
  • Actively participated in community events as a representative of the bank, enhancing brand visibility while fostering strong local relationships and retention.
  • Oversaw daily cash management functions, ensuring accuracy and security in all transactions conducted at the branch level.
  • Developed strong relationships with clients, resulting in increased business and referrals.
  • Utilized financial software to prepare consolidated financial statements.
  • Represented bank at community events to establish strong ties and promote business.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Finance And Mortgage Broking Management

International Institute of Technology
Melbourne, VIC
03.2013

No Degree - Completed Year 11

Morwell High School
Morwell
12.1969

Skills

  • Relationship Building
  • Staff Management
  • Loan structuring
  • Client Relations
  • Decision-Making
  • Client management
  • Customer Service
  • Data Verification
  • Client Interviewing
  • Compliance risk management
  • Debt Restructuring
  • Lead prospecting
  • Know Your Customer
  • Client Interviews
  • Regulatory Compliance
  • Data Gathering
  • Teamwork and Collaboration

Timeline

Mortgage & Finance Broker

Self Employed
08.2006 - Current

Credit Manager

Exxon Mobil
08.1996 - 10.2008

Consultant

Self Employed
07.1992 - Current

Manager

ANZ Bank
09.1987 - 03.1988

Chief Lending Manager

Latrobe Country Credit
07.1980 - 08.1987

Bank Officer

E S & A Bank And ANZ Bank
01.1970 - 06.1980

Finance And Mortgage Broking Management

International Institute of Technology

No Degree - Completed Year 11

Morwell High School

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Leon Azlin