Detail-oriented professional with a background in retail customer service, coaching, and refereeing. Enrolled in Bachelor of Engineering (Honours), demonstrating commitment to education. Strong communication skills and ability to thrive in collaborative, fast-paced environments. Prepared to leverage practical and technical skills in a professional setting.
Overview
5
5
years of professional experience
5
5
Certifications
Work History
Retail / Customer Service
Miramare Gelateria Hampton
01.2023 - Current
Delivered exceptional customer service in fast-paced environment at Mira Mare Gelateria.
Maintained high service standards while efficiently assisting customers during peak hours.
Year 10 Work placement
CohenLeigh Architects
Sandringham, VIC
11.2024 - 11.2024
Developed 3D architectural visualisations with SketchUp to enhance design clarity.
Created engaging presentations using SketchUp and Adobe Creative Suite to effectively convey project concepts.
Employed AutoCAD for precise architectural drawings and project documentation.
Crafted professional graphics with Adobe Creative Suite to support architectural documentation.
FFV Soccer referee
Football Victoria
Melbourne, VIC
01.2021 - 01.2024
Officiated NPL and community soccer matches as a Level IV referee.
Enhanced decision-making and communication skills by officiating matches and addressing on-field situations.
Developed conflict resolution abilities through independent management of game situations.
Facilitated interactions among diverse participants at soccer events. and parents, fostering positive relationships at soccer events.
Soccer Coach U12
Brighton Soccer Club
Brighton, VIC
01.2023 - 09.2023
Coached Under 12 girls soccer team, developing leadership and mentoring skills in players.
Planned and delivered engaging training activities, enhancing player interest and participation.
Promoted teamwork, confidence, and sportsmanship during structured training sessions and matches.
Created a positive, inclusive environment to encourage participation and respect among team members.
Strengthened communication abilities through clear, age-appropriate instruction and tailored feedback.
Retail / Customer Service
Holla Gelato Moorabbin
Moorabbin, VIC
12.2022 - 02.2023
Provided exceptional service to customers in a busy setting. in fast-paced environment, enhancing customer satisfaction.
Operated efficiently under pressure, effectively meeting demanding customer needs.
Developed customer service skills during busy summer months at Hola Gelateria. at Hola Gelateria during peak summer season.
Education
Year 12 -
Haileybury College
Keysborough, VIC
11-2025
Skills
Customer service excellence
Team collaboration
Effective communication
Time management
Youth mentoring
Conflict resolution strategies
Team building
Team Training
Training exercises
Player evaluations
Team motivation
Stock replenishment
Workplace safety compliance
Store cleaning
Professional appearance
Product restocking
Multitasking
Availability
Weekdays Weekends Evenings Public Holidays
Personal Information
Date of Birth: 09/01/07
Certification
Bayside City Council. 2022. Hygienic Practices for Food Safety.
Manutentore di struttura ricettiva at Grand Hotel Miramare Santa Margherita LigureManutentore di struttura ricettiva at Grand Hotel Miramare Santa Margherita Ligure