Summary
Overview
Work History
Education
Skills
Personal Attributes Skills
Hobbies and Interests
References
Timeline
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Leon Soonafai

Lalor,Australia

Summary

I am a Dedicated Personal Shopper/Dispatcher well-versed in selecting, packing and dIspatching orders. Results-oriented and thorough with strong focus on teamwork and indidual efficiency. Ready to bring seasoned years of retail experience to dynamic new position.

Overview

8
8
years of professional experience

Work History

Online Shopper/ Dispatch Member (Part Time)

Woolworths CFC Ltd Customer fulfillment Centre
Braybrook, Victoria
08.2019 - Current
  • Picking and packing customers orders ambient/chiller in a timely and neatly manner
  • Staging and checking in Ambient/Chiller/Freezer on correct allocated pallets.
  • Dispatching and loading trucks/vans on dock in a timely and safely manner
  • Stock replenishment and shelf facing, General store maintenance and housekeeping duties
  • Operating EPJ's and walkie slackers safely and by workplace guidelines
  • Achieve and maintain expected KPI's

Sales Assistant (Casual Part Time)

Johnny Bigg Ltd
Southwarf DFO, Victoria
04.2018 - 06.2019
  • To provide quality customer service at its best, face to face and on call
  • Processing Sales and Cash handling through HarmonyPos, Closing and opening store duties
  • Keeping Store standards and maintenance at a high level,
  • Meeting weeks individual and team KPI's, Filing in End Of Day paperwork and Orange KPI books
  • Provided product information and answered customer questions.
  • Stocked shelves with merchandise according to company standards.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Retail Assistant/Assistant Manager

Paul's USA direct outlet Thomastown
Thomastown, Victoria
03.2017 - 01.2019
  • To provide quality customer service at its best, face to face and on call, Performing front counter duties such as managing transactions and recovery
  • Keeping track of and achieving sales targets and KPI's
  • Performed regular inventory checks to ensure accurate stock control.
  • Utilized problem solving techniques when faced with challenging situations.
  • Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
  • Closing tills and managing cash flow and sending of time sheets and paperwork, Keeping store well maintained and up to customer and head office standards

Assistant Manager/retail Assistant

Havaianas pop up store
Essendon, Victoria
09.2016 - 03.2017
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Following opening and closing procedures as well as cash handling

Education

Holroyd High School
Holroyd, NSW

Skills

  • Order Processing
  • Store maintenance
  • Supervision and leadership
  • Team building
  • Problem Resolution
  • Cultural Awareness
  • Customer Relations
  • Teamwork and Collaboration
  • Time Management
  • Effective Communication
  • Physical Conditioning

Personal Attributes Skills

  • Provide a high quality of assistance to colleagues
  • Ability to deal with issues in a professional confidential manner
  • Reliable, enthusiastic and hardworking
  • Ability to use initiative
  • Able to work independently and as part of a team
  • Good people skills
  • Strong sense of wanting to learn new skills

Hobbies and Interests

  • Spending time with family and friends
  • Playing and watching footy
  • Singing, listening to music
  • Learning and up skilling
  • Getting to know people from all backgrounds

References

Available on Request

Timeline

Online Shopper/ Dispatch Member (Part Time)

Woolworths CFC Ltd Customer fulfillment Centre
08.2019 - Current

Sales Assistant (Casual Part Time)

Johnny Bigg Ltd
04.2018 - 06.2019

Retail Assistant/Assistant Manager

Paul's USA direct outlet Thomastown
03.2017 - 01.2019

Assistant Manager/retail Assistant

Havaianas pop up store
09.2016 - 03.2017

Holroyd High School

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Leon Soonafai