Leon Soonafai
Lalor,Australia
Summary
I am a Dedicated Personal Shopper/Dispatcher well-versed in selecting, packing and dIspatching orders. Results-oriented and thorough with strong focus on teamwork and indidual efficiency. Ready to bring seasoned years of retail experience to dynamic new position.
Overview
8
8
years of professional experience
Work History
Online Shopper/ Dispatch Member (Part Time)
Woolworths CFC Ltd Customer fulfillment Centre
Braybrook, Victoria
08.2019 - Current
- Picking and packing customers orders ambient/chiller in a timely and neatly manner
- Staging and checking in Ambient/Chiller/Freezer on correct allocated pallets.
- Dispatching and loading trucks/vans on dock in a timely and safely manner
- Stock replenishment and shelf facing, General store maintenance and housekeeping duties
- Operating EPJ's and walkie slackers safely and by workplace guidelines
- Achieve and maintain expected KPI's
Sales Assistant (Casual Part Time)
Johnny Bigg Ltd
Southwarf DFO, Victoria
04.2018 - 06.2019
- To provide quality customer service at its best, face to face and on call
- Processing Sales and Cash handling through HarmonyPos, Closing and opening store duties
- Keeping Store standards and maintenance at a high level,
- Meeting weeks individual and team KPI's, Filing in End Of Day paperwork and Orange KPI books
- Provided product information and answered customer questions.
- Stocked shelves with merchandise according to company standards.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Retail Assistant/Assistant Manager
Paul's USA direct outlet Thomastown
Thomastown, Victoria
03.2017 - 01.2019
- To provide quality customer service at its best, face to face and on call, Performing front counter duties such as managing transactions and recovery
- Keeping track of and achieving sales targets and KPI's
- Performed regular inventory checks to ensure accurate stock control.
- Utilized problem solving techniques when faced with challenging situations.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Closing tills and managing cash flow and sending of time sheets and paperwork, Keeping store well maintained and up to customer and head office standards
Assistant Manager/retail Assistant
Havaianas pop up store
Essendon, Victoria
09.2016 - 03.2017
- Supervised daily operations including scheduling shifts, assigning duties.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Completed transactions in an efficient manner while providing excellent customer service.
- Operated point-of-sale systems accurately to process payments from customers.
- Following opening and closing procedures as well as cash handling
Education
Holroyd High School
Holroyd, NSWSkills
- Order Processing
- Store maintenance
- Supervision and leadership
- Team building
- Problem Resolution
- Cultural Awareness
- Customer Relations
- Teamwork and Collaboration
- Time Management
- Effective Communication
- Physical Conditioning
Personal Attributes Skills
- Provide a high quality of assistance to colleagues
- Ability to deal with issues in a professional confidential manner
- Reliable, enthusiastic and hardworking
- Ability to use initiative
- Able to work independently and as part of a team
- Good people skills
- Strong sense of wanting to learn new skills
Hobbies and Interests
- Spending time with family and friends
- Playing and watching footy
- Singing, listening to music
- Learning and up skilling
- Getting to know people from all backgrounds
References
Available on Request
Timeline
Online Shopper/ Dispatch Member (Part Time)
Woolworths CFC Ltd Customer fulfillment Centre
08.2019 - Current
Sales Assistant (Casual Part Time)
Johnny Bigg Ltd
04.2018 - 06.2019
Retail Assistant/Assistant Manager
Paul's USA direct outlet Thomastown
03.2017 - 01.2019
Assistant Manager/retail Assistant
Havaianas pop up store
09.2016 - 03.2017
Holroyd High School
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