LEON VILES
Whalan ,Australia
Summary
With a robust background at Australian National Couriers, I excel in resource allocation management and customer service, showcasing strong achievements in operational enhancements and team leadership. My expertise spans from driving process improvements to effectively managing large teams, demonstrating a proven track record of success in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Allocator Supervisor
Australian National Couriers
2767, Nsw
02.2024 - Current
- Coordinated scheduling and management of staff rosters.
- Managed allocation evaluations to ensure optimized resource utilization.
- Optimized resource allocation to boost time management and productivity.
- Oversaw operations of 12 allocators across the country.
- Maintaining driver relationships / Financial responsibilities control.
Operations Development Manager
Australian National Couriers
, Australia
04.2023 - 02.2024
- Managed a team of 32 direct reports and supervised an off-site 3PL warehouse consisting of 15 staff.
- Managed interactions with major clients.
- Collaborated closely with executive leadership.
- Performed routine checks on toolboxes while traveling statewide to enhance employee efficiency.
Operations Manager
Australian National Couriers
, Australia
01.2021 - 04.2023
- Managed team exceeding 10 staff and approximately 400 drivers in QLD, overseeing rostering, payroll management, time coordination, and operational functions.
- Prepared staff work schedules and assigned team members to specific duties.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Formed and sustained strategic relationships with clients.
Allocator
Australian National Couriers
, Australia
01.2015 - 01.2021
- Allocated resources for major clients such as Telstra, Good Guys, and Bunnings.
- Enhanced efficiency of routing processes to minimize delays.
- Facilitated timely communication between teams for optimal results.
- Financial Control.
- Monitored and enforced workplace safety measures consistently.
Forklift Driver
Australian National Couriers
, Australia
09.2013 - 01.2015
- Collaborated in warehouse activities, including truck loading and material handling.
- Performed regular maintenance checks on forklifts as per company guidelines.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
Skills
- Customer service
- Strong Knowledge of OHS
- Resource Allocation Management
- Same-Day Job Coordination
- Proficient Computer Skills
- Time management
- Process improvement
- Performance monitoring
References
- Nick Kotevski, Current Operations manager at ANC, 0477736311
- Sandra-Lee Rose, Current Operations manager at ANC, 0477974275
- Parminder Mavi, Current Operations Supervisor at ANC, 0477736311
Timeline
Allocator Supervisor
Australian National Couriers
02.2024 - Current
Operations Development Manager
Australian National Couriers
04.2023 - 02.2024
Operations Manager
Australian National Couriers
01.2021 - 04.2023
Allocator
Australian National Couriers
01.2015 - 01.2021
Forklift Driver
Australian National Couriers
09.2013 - 01.2015
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