Leona Blair
Redcliffe,QLD
Summary
Experienced receptionist specialising in Radiology for over 25 years, able to undertake all general anc Clerical duties. I am passionate about optimising the patient/client's experience and I am a meticulous and hard-working team member.
Overview
35
35
years of professional experience
Work History
Medical Receptionist
Lumus Imaging
Kippa-Ring , Qld
07.2024 - 08.2025
- Managed patient scheduling for radiology appointments and procedures.
- Scheduled appointments using electronic health record systems.
- Communicated with medical staff regarding patient inquiries and needs.
- Checked patients in and out for appointments and collected co-payments.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Medical Receptionist
Redcliffe Hospital Medical Imaging
Redcliffe , Qld
05.2024 - 07.2025
- Scheduled appointments using electronic health record systems.
- Greeted and checked in patients, updating patient information in computer system.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Communicated with patients with compassion while keeping medical information private.
Dog Grooming Assistant
Hound Club
Redcliffe , Qld
03.2024 - 07.2024
Medical Receptionist
Exact Radiology
Springfield, Qld
01.2010 - 07.2011
- Reception/Customer Relations/Patient Preparation
- Appointment Bookings
- Data Entry
- Medicare, DVA & Workcover Account compilation & submission
- Banking
- Preparation, distribution of Medical imaging reports
Medical Receptionist
Clarke & Robertson Radiology
Ipswich, Qld
05.1996 - 01.2010
- Reception/Customer Relations/Patient Preparation
- Data Entry
- Appointment Bookings
- Medicare, DVA, Workcover, Medicolegal claims & handling
- MBF & Public Hospital Accounts
- Mail & Postage
- Banking
- Petty Cash
- Correlation, compilation & distribution of Medical reports
- Delivery of Films
- End of Day Procedures
- Staff management including rostering, task allocation & task progress monitoring
- Equipment Procurement
Medical Receptionist
St. Andrews CT Scanner
Ipswich , Qld
04.1996 - 05.1996
- Company Overview: In partnership with QDI
- Reception/Customer Relations/Patient Preparation
- Data Entry
- Appointment Bookings
- In partnership with QDI
Health Records Officer
Specialised Health Services
Brisbane , Qld
01.1996 - 03.1996
- Company Overview: Eastern Sector, Brisbane South Regional Health Authority
- Medical records management. Including maintenance, filing, archiving & retrieval
- Computer Operation & Data Entry
- Telephone and Mail
- Customer Relations
- Eastern Sector, Brisbane South Regional Health Authority
Office Assistant – Traineeship
Department of Housing
Ipswich, Qld
05.1995 - 11.1995
- Reception & Typing
- Review Letters
- Telephone Statistics
- Mail & Filing
- Photocopying
- Facsimile
Administrative Assistant
Queensland University of Technology
Brisbane
04.1995 - 05.1995
- Reception
- Accounts Payable
- Typing & Word Processing
Computer Operator
Corporate Affairs
Brisbane
11.1990 - 12.1990
- Computer Operation
- Typing
- Customer Relations
- Telephone & Filing
- Photocopying & Mail
Secretary / Receptionist
Patrick Radnedge, Public Accountant
Brisbane, Qld
06.1990 - 09.1990
- Secretarial Work
- Reception & Telephone
- Typing & Word Processing
- Computer Operations & Data Entry
- Customer Relations
- Electronic Tax Returns
- Banking
- Filing & Mail
Education
13 Week Secretarial Course -
Top Office Academy
IpswichTyping and Clerical Studies Certificate -
Otago Polytechnic College
Dunedin, New ZealandSchool Certificate -
Kaikorai Valley High School
Dunedin, New ZealandMathematics Certificate -
Skills
- Patient scheduling
- Electronic health records
- Medical billing
- Customer relationship management
- Data entry
- Patient reception management
- Appointment scheduling
- Front desk operations
- Electronic medical records
- Office administration
- Reminder calls
- Billing support
- Proficient in Visage/Karisma/Comrad & Voyager
Community Service
12/01/89, Member, Dunedin Rotoract Club, Dunedin, New Zealand
References
- Karen Misso - Former GKS Law Practice Manager 0414811522
- Penny Wilkinson - Lumus Imaging Nuclear Medicine Technologist 0450510544
- Andrea Price - Former Lime Radiology Sonographer 0409272093
Hobbies and Interests
- Gardening
- Listening to Music
- Watching TV
- Walking
Special Achievements
12/01/89, Rotary Youth Leadership Award Certificate
Other Qualifications And Training
- 01/01/94 - 01/01/95, 13 Week Secretarial Course, Top Office Academy, Ipswich, Qld, Word Perfect 5.1 Basic & Advanced, Word Perfect 5.1 For Windows, Microsoft Excel, Microsoft Word, Microsoft Works, Office Skills, Typing Speed – 65 wpm
- 12/01/86, Typing and Clerical Studies Certificate, Otago Polytechnic College, Dunedin, New Zealand, Audio Typing, Business Studies, Communications, Data Processing, Electronic Office, Office Practice, Typing, Word Processing, Accounting
Timeline
Medical Receptionist
Lumus Imaging
07.2024 - 08.2025
Medical Receptionist
Redcliffe Hospital Medical Imaging
05.2024 - 07.2025
Dog Grooming Assistant
Hound Club
03.2024 - 07.2024
Medical Receptionist
Exact Radiology
01.2010 - 07.2011
Medical Receptionist
Clarke & Robertson Radiology
05.1996 - 01.2010
Medical Receptionist
St. Andrews CT Scanner
04.1996 - 05.1996
Health Records Officer
Specialised Health Services
01.1996 - 03.1996
Office Assistant – Traineeship
Department of Housing
05.1995 - 11.1995
Administrative Assistant
Queensland University of Technology
04.1995 - 05.1995
Computer Operator
Corporate Affairs
11.1990 - 12.1990
Secretary / Receptionist
Patrick Radnedge, Public Accountant
06.1990 - 09.1990
13 Week Secretarial Course -
Top Office Academy
Typing and Clerical Studies Certificate -
Otago Polytechnic College
School Certificate -
Kaikorai Valley High School
Mathematics Certificate -
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