Experienced Registered Nurse for over 30 years working in a variety of different areas and hospitals both large and small.
Passion for rural nursing and health services
Committed to developing my skills and confidence to provide high level patient care within the policy and procedures of the health service.
Strong leadership and mentoring skills.
Dedicated in supporting our community and improving health care for our indigenous community
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Organised and dependable employee successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Speaking up for safety, educating and supporting staff to meet the needs of the community is a high priority.
Overview
31
31
years of professional experience
Work History
Acting Health Service Manager
Condobolin Health Service
01.2023 - Current
Managed and motivated employees to be productive and engaged in an unified team environment
Accomplished multiple tasks within established time frames, utilising available resources and learning and growing to meet the needs of the health service.
Maintained professional, organized, and safe environment for employees and patients within the policy and procedures of NSW Health.
Resolved staff and managed staff conflicts and behaviour and performance management.
Monitored nursing staff performance and provided feedback for improvement
Roster management of both permanent and agency, locum staff
Clinical management of nursing and medical staff in both emergency and general wards monitoring and implementing quality compliance and improvement.
Resolved complaints in professional and timely manner
Developed and maintained positive relationships with key stake holders to build rapport and trust
Clinical Nurse Educator
NSW Health, Condobolin Health Service
11.2021 - Current
I have been enjoying my role as CNE, supporting and mentoring new and existing staff
I work close within the ODU and Health Service Manager ensuring staff are current with all assessments meeting the clinical standards and working within the clinical frameworks
Within the scope of the role I hold a leadership position, and have built a strong rapport and trust within the Condobolin Team
I have been either individually or as a team been involved in quality projects such as: Promoting, developing and teaching communication within the team using provided resources such as REACH, bedside handovers, intention rounding, ISBAR and nursing care plans.
Registered Nurse
NSW Health, Condobolin Health Service
03.2021 - Current
Responsibilities include: Providing clinical leadership and skills within my scope of practice Following and complying with the Policy and procedures of NSW Health Completing and dedicating myself to the eLearning and other learning offered
Working in both the Emergency and General wards
Working as a team member High level of time management skills
Using all media and electronic programs needed to complete my role
Working and communicating within the multidisciplinary team
Roster development Discharge Planning Quality Audits
FLEC accredited.
Centre Manager
Rosedurnate Aged Care – Salvation Army Aged Care
10.2015 - 05.2021
Responsibilities include: Daily management and operation of a 64 bed facility with over 50 staff members, clinical and non-clinical
Financial reporting, budget development and implementation ensuring optimizing expenses and goals set for growth
Management and direction of staff, contractors and allied health including performance management and development of performance management plans
Yearly review of education plans, support plans and annual staff appraisals
Management and implementation of relevant legislation, regulatory requirements, professional standards and guidelines Quality audits and development and implementation of improvement and development plans Incident management Reporting to executive and operational managers Roster creation and management
Clinical Coordinator and decision maker Educator to staff Mentor to staff Family Conference Complaint management Administration Meeting deadlines and requirements for reporting systems Meeting Chairperson and coordinator
NDIS management
Attending management and training conferences and in-services within the company to develop and assist with skills of facility manager, budget management, staff management, compliance.
Residential Manager
Mater Aged Care – Catholic Healthcare
05.2010 - 10.2015
Responsibilities Include: Day to management of the facility – 36 beds specializing in high care needs Management and direction of all staff, contractors and allied health
Roster creation and management Mentor to all staff Budget management – includes all revenue and expenditures
Input and creation of yearly budget plan
Monthly budget analysis reports
Reporting systems – audits, accident and incidents, infections, monthly reports including benchmarking, budgets, staffing hours etc
Education, Training and Assessments
For example: I designed and implemented a training workshop for all staff on perception and self-awareness with great success and feedback from staff
ACFI management and implementation
Clinical and medication management Sales and admissions Family conferencing Care Plan management Staff management – including yearly performance reviews and conflict management
Chairperson for meetings
Deputy Residential Manager
Jemalong Retirement Village Catholic Healthcare
03.2009 - 05.2010
Gave support to Manager on everyday management duties for a 91 bed facility Active role in transition from old to new site and all organizational and planning requirements
Clinical Management, direction, education and support to staff Care plan and ACFI management
Registered Nurse
Hillston Health Service – Greater Southern Area Health Service
07.2007 - 12.2008
Infection Control Coordinator In charge of shift Relieved Director of Nursing Role General Nursing Cares in both general and emergency wards.
Registered Nurse
Gunnedah Health Service – Hunter New England Area Health
04.1999 - 07.2007
Infection Control Coordinator In charge of shift General Nursing Cares in both general and emergency wards.
Registered Nurse/Pathology Collector
Oxley Pathology Service Gunnedah
06.1999 - 02.2000
Registered Nurse
Goondiwindi Hospital
03.1998 - 03.1999
General Nursing in both general and emergency wards In charge of shifts
Registered Nurse
Gold Coast Hospital Southport QLD
01.1994 - 03.1998
Areas included: Intensive Care Medical Respiratory Ward Medical Infectious Ward Medical Renal Ward Medical Cardiac Ward General Medical Pediatrics
Registered Nurse
Leamington Nursing Home
10.1993 - 01.1994
Registered Nurse
Gunnedah Nursing Home
01.1993 - 10.1993
Education
Transcript for NSW Health -
My Health Learning
11.2023
Suicide Prevention And Awareness
Black Dog Institute NSW
09.2023
Principles of Emergency of Care -
Australian College of Nursing
09.2021
Course in Palliative Care Nursing -
Flinders University International Institute of Palliative and Supportive Studies
02.2021
Medcast Surge Course for Critical Care and Emergency Nursing -
Medcast
05.2020
Salvation Army Aged Care Managers Conference -
Salvation Army Aged Care Managers Conference
12.2019
HLTAID001 Provide cardiopulmonary resuscitation -
Royal Lifesaving NSW
11.2019
HLTAID002 Provide basic emergency life support -
Royal Lifesaving NSW
11.2019
HLTAID003 Provide first aid -
Royal Lifesaving NSW
11.2019
Sepsis When time matters -
Ausmed
11.2019
Fluid and Electrolyte Imbalances -
Ausmed
11.2019
Wound Assessment -
Ausmed
06.2019
Wound Dressing -
Ausmed
06.2019
Wound Cleansing and Debridement -
Ausmed
06.2019
Malnutrition in the older Adult -
Ausmed
05.2019
Wound Management -
Ausmed
05.2019
Assessing Skin Integrity -
Ausmed
05.2019
Pressure Injury -
Ausmed
05.2019
Wound care Manual and Clinical Guidelines for Nurses -
Ausmed
05.2019
Asthma and COPD -
Ausmed
03.2019
Salvation Army Aged Care Managers Conference -
Salvation Army
12.2018
ACFI management and compliance -
Salvation Army workshop
09.2018
Team management -
Salvation Army workshop, managers meeting
08.2018
Budget management and development -
Salvation Army workshop
04.2018
Salvation Army Aged Care Annual Managers Conference -
Salvation Army
11.2017
Conflict management workshop -
Salvation Army
10.2017
Building teams workshop -
Salvation Army
09.2017
Budget development and management workshop -
Salvation Army
04.2017
Salvation Army Aged Care Annual Managers Conference -
Salvation Army
11.2016
A Palliative approach – Pain management -
PEPA – Parkes
08.2015
In-service - Warfarin -
Catholic Health Service
05.2015
In-service – Wound and Continence -
Hartmann’s
03.2015
Administration management training -
Catholic Healthcare
03.2015
Elder Abuse -
Catholic Healthcare
03.2015
Code of Conduct training -
Catholic Healthcare
03.2015
Inservice – Decision Assist Training -
:Palliative Care
02.2015
Catholic Healthcare’s Management Conference -
Catholic Healthcare
11.2014
Management Essential Training -
Catholic Healthcare
05.2014
Palliative Care Toolkit -
Decision Assist
03.2014
Catholic Healthcare’s Management Conference -
Catholic Healthcare
11.2013
Insights into Chronic Pain and the Elderly -
Mundipharma
10.2013
HLRDA311A – apply first aid -
Beeken Pty Ltd
03.2013
Certificate IV in Training and Assessment TAE40110 -
TAFE NSW
12.2012
Certificate of competency – Healthcare Emergency coordinator -
NSW Health
11.2012
Caring for the Elderly -
Australian Diabetes Council
06.2012
Certificate IV in Frontline Management BSB40807 -
OCTEC NSW
04.2012
Certificate of completion – Fire Warden and portable firefighting equipment -
,,
11.2011
Statement of Attainment – Education Support Workshop -
The aged care channel
09.2011
Introduction to Return to work coordinator -
Work Cover NSW
08.2011
Statement of attainment – Internal Audit Training -
Catholic Healthcare
07.2011
Statement of attainment – Understanding accreditation -
Aged Care Standards And accreditation Agency Ltd.
02.2011
Medicare training -
Bathurst
12.2009
Residential Care Mangers Course -
ACS
07.2009
ACFI training -
TAFE NSW
03.2009
Emergency Management of Burns -
Wagga Wagga Hospital
10.2008
Child Protection in service -
Greater Southern Area Health Service
06.2008
Multi-resistant Organisms train the trainer -
Wagga Wagga Hospital
04.2008
Recognizing and managing the older person with mental health issues -
Greater Southern Area Health Service
03.2008
Occupational Exposure In Service -
Greater Southern Area Health Service
02.2008
OH&S Consultation 90502 NSW -
Allen’s Training
01.2008
Metalyse Management In Service -
Metalyse
07.2007
Principles of Emergency Care -
College of Nursing
11.2006
Attainment in Cannulation -
TAFE NSW
06.2006
First Line Emergency Care (FLEC) course -
College of Nursing
06.2006
HIV/HEP C Pre and Post Test Counselling Course -
Albion Street Centre
09.2005
Pediatric Clinical Practice Guidelines -
Northern Child Health Network
07.2005
Certificate IV in Assessment and Workplace Training -
OCTEC
04.2005
Introduction to Infection Control Nursing -
Hunter New England Area Health Service
11.2004
Triage Education Program -
Hunter New England Area Health Service
10.2004
Acute Cardiac Emergencies -
Hunter New England Area Health Service
07.2003
Critical Care Nursing Course -
Gold Coast Hospital
08.1996
Diploma of Advanced Science - Nursing -
University of Western Sydney – Hawkesbury Ag College Campus
01.1992
Year 12 Higher School Certificate -
St Mary’s College Gunnedah NSW
01.1989
Skills
Business and General Daily Operations Administration and Management
Performance Management
Workforce and Roster Management
High level of Clinical Skills
WHS management
Quality and Accreditation Management
Leadership
Mentoring
References
Caren Harrisson 0429066163
Katrina Mulligan 0447021070
Karim Beheram, 0412007064
Timeline
Acting Health Service Manager
Condobolin Health Service
01.2023 - Current
Clinical Nurse Educator
NSW Health, Condobolin Health Service
11.2021 - Current
Registered Nurse
NSW Health, Condobolin Health Service
03.2021 - Current
Centre Manager
Rosedurnate Aged Care – Salvation Army Aged Care
10.2015 - 05.2021
Residential Manager
Mater Aged Care – Catholic Healthcare
05.2010 - 10.2015
Deputy Residential Manager
Jemalong Retirement Village Catholic Healthcare
03.2009 - 05.2010
Registered Nurse
Hillston Health Service – Greater Southern Area Health Service
07.2007 - 12.2008
Registered Nurse/Pathology Collector
Oxley Pathology Service Gunnedah
06.1999 - 02.2000
Registered Nurse
Gunnedah Health Service – Hunter New England Area Health
04.1999 - 07.2007
Registered Nurse
Goondiwindi Hospital
03.1998 - 03.1999
Registered Nurse
Gold Coast Hospital Southport QLD
01.1994 - 03.1998
Registered Nurse
Leamington Nursing Home
10.1993 - 01.1994
Registered Nurse
Gunnedah Nursing Home
01.1993 - 10.1993
Transcript for NSW Health -
My Health Learning
Suicide Prevention And Awareness
Black Dog Institute NSW
Principles of Emergency of Care -
Australian College of Nursing
Course in Palliative Care Nursing -
Flinders University International Institute of Palliative and Supportive Studies
Medcast Surge Course for Critical Care and Emergency Nursing -
Medcast
Salvation Army Aged Care Managers Conference -
Salvation Army Aged Care Managers Conference
HLTAID001 Provide cardiopulmonary resuscitation -
Royal Lifesaving NSW
HLTAID002 Provide basic emergency life support -
Royal Lifesaving NSW
HLTAID003 Provide first aid -
Royal Lifesaving NSW
Sepsis When time matters -
Ausmed
Fluid and Electrolyte Imbalances -
Ausmed
Wound Assessment -
Ausmed
Wound Dressing -
Ausmed
Wound Cleansing and Debridement -
Ausmed
Malnutrition in the older Adult -
Ausmed
Wound Management -
Ausmed
Assessing Skin Integrity -
Ausmed
Pressure Injury -
Ausmed
Wound care Manual and Clinical Guidelines for Nurses -
Ausmed
Asthma and COPD -
Ausmed
Salvation Army Aged Care Managers Conference -
Salvation Army
ACFI management and compliance -
Salvation Army workshop
Team management -
Salvation Army workshop, managers meeting
Budget management and development -
Salvation Army workshop
Salvation Army Aged Care Annual Managers Conference -
Salvation Army
Conflict management workshop -
Salvation Army
Building teams workshop -
Salvation Army
Budget development and management workshop -
Salvation Army
Salvation Army Aged Care Annual Managers Conference -
Salvation Army
A Palliative approach – Pain management -
PEPA – Parkes
In-service - Warfarin -
Catholic Health Service
In-service – Wound and Continence -
Hartmann’s
Administration management training -
Catholic Healthcare
Elder Abuse -
Catholic Healthcare
Code of Conduct training -
Catholic Healthcare
Inservice – Decision Assist Training -
:Palliative Care
Catholic Healthcare’s Management Conference -
Catholic Healthcare
Management Essential Training -
Catholic Healthcare
Palliative Care Toolkit -
Decision Assist
Catholic Healthcare’s Management Conference -
Catholic Healthcare
Insights into Chronic Pain and the Elderly -
Mundipharma
HLRDA311A – apply first aid -
Beeken Pty Ltd
Certificate IV in Training and Assessment TAE40110 -
TAFE NSW
Certificate of competency – Healthcare Emergency coordinator -
NSW Health
Caring for the Elderly -
Australian Diabetes Council
Certificate IV in Frontline Management BSB40807 -
OCTEC NSW
Certificate of completion – Fire Warden and portable firefighting equipment -
,,
Statement of Attainment – Education Support Workshop -
The aged care channel
Introduction to Return to work coordinator -
Work Cover NSW
Statement of attainment – Internal Audit Training -
Catholic Healthcare
Statement of attainment – Understanding accreditation -
Aged Care Standards And accreditation Agency Ltd.
Medicare training -
Bathurst
Residential Care Mangers Course -
ACS
ACFI training -
TAFE NSW
Emergency Management of Burns -
Wagga Wagga Hospital
Child Protection in service -
Greater Southern Area Health Service
Multi-resistant Organisms train the trainer -
Wagga Wagga Hospital
Recognizing and managing the older person with mental health issues -
Greater Southern Area Health Service
Occupational Exposure In Service -
Greater Southern Area Health Service
OH&S Consultation 90502 NSW -
Allen’s Training
Metalyse Management In Service -
Metalyse
Principles of Emergency Care -
College of Nursing
Attainment in Cannulation -
TAFE NSW
First Line Emergency Care (FLEC) course -
College of Nursing
HIV/HEP C Pre and Post Test Counselling Course -
Albion Street Centre
Pediatric Clinical Practice Guidelines -
Northern Child Health Network
Certificate IV in Assessment and Workplace Training -
OCTEC
Introduction to Infection Control Nursing -
Hunter New England Area Health Service
Triage Education Program -
Hunter New England Area Health Service
Acute Cardiac Emergencies -
Hunter New England Area Health Service
Critical Care Nursing Course -
Gold Coast Hospital
Diploma of Advanced Science - Nursing -
University of Western Sydney – Hawkesbury Ag College Campus
Dental Residency Director, AEGD at U.S. Public Health Service/Indian Health ServiceDental Residency Director, AEGD at U.S. Public Health Service/Indian Health Service
Oncology Pharmacy Coordinator at Indian Health Service/Navajo Area Indian Health ServiceOncology Pharmacy Coordinator at Indian Health Service/Navajo Area Indian Health Service