Leonarda Vella
Melbourne
Summary
As a curious and driven finance and marketing student, I excel at connecting data with creativity to solve real-world problems. With a strong academic foundation and a genuine excitement for learning, I am eager to contribute to a forward-thinking team where I can make an impact. My unique mix of analytical precision, financial analysis, budgeting, and investment evaluation, along with a talent for crafting thoughtful marketing strategies that resonate with people, sets me apart. I prioritise teamwork, fresh ideas, and practical solutions. Whether diving into financial tools to uncover insights or brainstorming ways to elevate a brand, I approach challenges with enthusiasm and a can-do attitude. Detail-oriented yet down-to-earth, I take pride in my work and value collaboration, growth, and a shared sense of purpose. As a results-driven professional with extensive experience in leadership roles, I have a proven ability to drive team success and implement process improvements that enhance efficiency and productivity. My strong focus on collaboration and achieving results allows me to consistently adapt to changing needs. Leveraging my organizational and leadership skills, I am reliable in meeting team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Section Leader
Aldi
08.2023 - Current
- Supervised a team of over 60 operators, fostering a collaborative and high-performing work environment
- Delivered hands-on guidance, training, and support to ensure team members consistently met performance goals while upholding Aldi’s standards
- Facilitated regular team meetings to communicate objectives, address challenges, and drive continuous improvement across operations
- Proficiently worked with SAP Transportation Management (SAP TM) and Manhattan systems to optimise logistics and inventory operations
- Demonstrated advanced Excel skills, including data analysis, reporting, and creating solutions to streamline processes
- Enforced best practices for safety, cleanliness, and organisation, ensuring the distribution centre operated at peak efficiency
- Provided ongoing coaching and mentorship to empower team members, fostering professional growth and career advancement within the organisation
- Monitored industry trends and regulatory changes, proactively implementing updates to maintain compliance and mitigate potential risks
- Oversaw and checked inventory to ensure accuracy, minimised shrinkage, and optimised stock levels to meet operational demands
- Adapted quickly to changing circumstances or unforeseen obstacles encountered during project execution, demonstrating resilience under pressure while continuing forward momentum towards achieving desired outcomes.
Internship
Athletics Australia
06.2024 - 09.2024
- Conducted market research to inform targeted campaigns, improving outreach to key demographics
- Assisted with event planning and media coordination, ensuring seamless communication and execution across departments
- Addressed ethical dilemmas by navigating misalignments between policies and behaviours, upholding integrity in project execution
- Collaborated with the media marketing manager to develop and implement marketing strategies for national athletic events
- Developed organisational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Sorted and organised files, spreadsheets, and reports.
Shift Manager
Pandora
06.2022 - 10.2023
- Assisted customers in locating products and checked the store system to identify merchandise availability at other locations
- Managed store operations, including opening and closing procedures, ensuring smooth transitions and adherence to protocols
- Utilised a consultative sales approach to understand customer needs and recommend tailored solutions, driving satisfaction and sales
- Responded to customer inquiries regarding product features, availability, and pricing with accurate and helpful information
- Processed refunds, exchanges, and store credit transactions efficiently, prioritising customer satisfaction and resolving issues promptly
- Trained and coached new sales associates on store policies and effective strategies to boost revenue and enhance the customer experience
- Consistently met and exceeded company-defined sales goals through proactive engagement and solution-driven sales techniques
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
Sales Assistant
Kathmandu
03.2022 - 02.2023
- Operated the POS system to efficiently process sales, returns, online orders, and gift card activations
- Handled payment refunds, exchanges, and store credit transactions with a focus on delivering exceptional customer satisfaction
- Collaborated with shift managers to address customer concerns and resolve issues promptly and effectively
- Assisted customers with completing purchases, locating items, and enrolling in reward programs to enhance their shopping experience
- Boosted sales by providing personalised advice, suggesting complementary products, and promoting additional offerings
- Helped customers locate products and checked store system for merchandise at other sites.
- Processed transactions accurately while maintaining a high level of customer service.
Warehouse Employee
Labour Solutions Group
08.2021 - 01.2022
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organised and properly stocked
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Labelled and accurately moved customer orders to meet shipment timetables and minimize errors
- Recorded information, shortages and discrepancies to keep records current and accurate
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels
- Operated RF scanners to track merchandise and verify contents of containers
Education
Bachelor of business - financial risk management, marketing
Victoria University
01.2024
High school -
Copperfield college
01.2020
Skills
- Customer relations
- Team management
- Motivational leadership
- Staff development
- Problem-solving
- Organisational skills
Certification
- First Aid Certification
- Fire Warden Certification
Timeline
Internship
Athletics Australia
06.2024 - 09.2024
Assistant Section Leader
Aldi
08.2023 - Current
Shift Manager
Pandora
06.2022 - 10.2023
Sales Assistant
Kathmandu
03.2022 - 02.2023
Warehouse Employee
Labour Solutions Group
08.2021 - 01.2022
High school -
Copperfield college
Bachelor of business - financial risk management, marketing
Victoria University
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