LEONARDO MORM
Crestmead,Australia
Summary
Enthusiastic and RSA-certified hospitality worker with 4+ years of experience in fast-paced customer service. Skilled at handling pressure, maintaining stock, and supporting smooth operations. Eager to start in a barback or entry-level bar role and develop skills in the hospitality industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
KFC
08.2025 - Current
- Delivered fast service in a high-pressure environment.
- Assisted with cleaning and maintaining work areas to health standards.
- Operated kitchen equipment safely while preparing food items according to company recipes.
- Worked well with teammates and accepted coaching from management team.
Crew Coach
Hungry Jack’s, Marsden
Marsden
08.2024 - Current
- Trained and supported new staff to perform effectively in fast-paced shifts.
- Communicated with customers and staff to ensure smooth operations.
- Maintained efficiency under pressure, directly transferable to bar environments.
Team Leader
Hungry Jack’s, Marsden
Marsden
01.2022 - 08.2024
- Managed team during peak hours, ensuring speed and customer satisfaction.
- Coordinated stock and supplies, aligning with barback restocking duties.
- Coached team members, building teamwork and communication skills.
Education
St Francis College
10.2025
Skills
- Customer Service
- Ability to Work Under Pressure
- Teamwork & Communication
- Stock Handling & Rotation
- Fast Learner
- Attention to Detail
- Cleaning
Certification
- RSA (SITHFAB021)
- White Card (CPCCWHS1001)
- Certificate II in Supply Chain Operations (TLI20421)
- Certificate II in Food Processing (FBP20122)
Timeline
Crew Member
KFC
08.2025 - Current
Crew Coach
Hungry Jack’s, Marsden
08.2024 - Current
Team Leader
Hungry Jack’s, Marsden
01.2022 - 08.2024
St Francis College