LEONARDO BAPTISTA MONTEIRO
Sydney,Australia
Summary
Passionate professional exceptional customer service with keen attention to detail. Proactive, adept at multitasking and thriving under pressure. Excellent verbal communication skills and confident body language. Strong work ethic, efficiently prioritizing tasks to ensure customer satisfaction. Also experienced in various administrative tasks, a Software developer with bachelor in computer science, and extensive customer service experience in Brazil. Seeking new career opportunities in Australia
Overview
8
8
years of professional experience
Work History
Section Staff Supervisor
Sofrito Paella
08.2022 - 06.2024
- Loaded and unloaded materials from trucks as needed during installations
- Cleaned kitchen equipment, surfaces, utensils and dishes
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly
- Answered customer inquiries regarding store policies and procedures
- Operated cash register efficiently and accurately, processed payments by cash or credit card
Software Developer Junior
LightHouse Tecnologia E Serviços De Informática Lt
09.2017 - 03.2021
- Software development (RPA) ;
- Support and script adjustment on demand knowledge in Ruby, Autohotkey, Power Automate, Java, Javascript, HTML, CSS, SQL Server.
Junior Facilities Analyst
Pernod Ricard Brasil
08.2016 - 11.2017
- Purchase and organization of office supplies;
- Request access card for Employees;
- Administration of the convenience store;
- Monitoring the company's mail and courier service;
- Payment of invoices;
- Sending traffic notification of the board and management car fleet
Education
Bachelor of Science - Computer Science
Anhembi Morumbi University
São Paulo, SP08.2020
Certificate of Technical Studies - Residential Electrician
SENAI
Santo André, SP11-2021
Certificate of Technical Studies - Information Technology
Centro Educacional ETIP
Santo André, SP12-2016
Skills
- File Management
- Administrative Support
- Cleaning and organization
- Safe Equipment Operations
- Payment Processing
- Customer service expertise
- Strong teamwork
Timeline
Section Staff Supervisor
Sofrito Paella
08.2022 - 06.2024
Software Developer Junior
LightHouse Tecnologia E Serviços De Informática Lt
09.2017 - 03.2021
Junior Facilities Analyst
Pernod Ricard Brasil
08.2016 - 11.2017
Bachelor of Science - Computer Science
Anhembi Morumbi University
Certificate of Technical Studies - Residential Electrician
SENAI
Certificate of Technical Studies - Information Technology
Centro Educacional ETIP
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