Leonidas Ellinas
18B Moorefields Road, Roselands,NSW
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Officer
St Basil's Homes
Lakemba, NSW
01.2023 - Current
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Processed invoices and payments using accounting software programs such as Docstar.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
- Greeted visitors warmly upon arrival at office reception area.
- Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
- Create Contracts/Admit new residents.
Contact Center Officer
St Basil's Homes
Lakemba, NSW
06.2022 - 12.2022
- Answered incoming customer calls and provided assistance with inquiries, requests, orders, complaints and other related matters.
- Assessed customer needs accurately and efficiently while providing quality service.
- Recorded all customer interactions in the contact center database for future reference.
- Provided feedback on customer satisfaction surveys regarding their experience with the company's services.
Administrative Officer
G.T. Agricutlture co.LTD
Limassol, Cyprus
01.2017 - 07.2019
- Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.
- Managed calendars to ensure efficient use of time; scheduled appointments as needed.
- Provided administrative support to department staff including typing letters and reports; preparing mailings, photocopying, collating, faxing, scanning documents.
Education
Bachelor of Arts - Acting
Drama School, Vladimiros Kafkarides, Ni
Cyprus07-2017
High School Diploma -
3th Lyceum Limassol
Cyprus 01-2011
2011-2013
Cyprus Army
Skills
- Budget Adherence
- Procedure Development
- Data Acquisition
- Proposal Writing
- Document Control
- Database Management
- Payroll and budgeting
- Customer Service
- Payroll
- Timesheets
Languages
English
Native/ Bilingual
Greek
Native/ Bilingual
Affiliations
- Theatre
- Guitar
Accomplishments
- St Basil's Consumer Choice Employee of the Year 2023
Certification
- Driving License
References
References available upon request.
Timeline
Administrative Officer
St Basil's Homes
01.2023 - Current
Contact Center Officer
St Basil's Homes
06.2022 - 12.2022
Administrative Officer
G.T. Agricutlture co.LTD
01.2017 - 07.2019
Bachelor of Arts - Acting
Drama School, Vladimiros Kafkarides, Ni
High School Diploma -
3th Lyceum Limassol
2011-2013
Cyprus Army
- Driving License
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