Determined Business Owner with commitment to excellence and more than 10 years of experience. Effective collaborator promoting team work and work ethic
Overview
22
22
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
True Compassion Care Pty Ltd
05.2022 - Current
Day-to-day management of NDIS services and business operations, ensuring efficient, safe, and high-quality client supports and services
Maintain accurate and up-to-date records of NDIS participants. Ensuring compliance with NDIS regulations and standards.
Assist in the preparation and submission of NDIS applications and documentation.
Review plans and schedules of supports for participants, ensuring alignment with individual needs and goals.
File and document discussions with clients and their families, keeping accurate records of interactions and agreements.
Handle inquiries from participants, their families, and external stakeholders.
Manage budgeting and financial administration processes and assist with financial processes, such as invoicing and payment tracking.
Maintain accurate records of spending and receipts, ensuring timely uploads and documentation.
Act as the primary point of contact for HR-related queries from employees.
Coordinate and schedule regular personal development sessions for staff, identifying and addressing skill gaps.
Casual interpreter and translator
Various Interpreting Service Providers (TIS National, Dep of HS and On Call Interpreting)
01.2018 - 01.2022
Providing interpretation and translation services in Kirundi, Kinyarwanda, and French
Manager
East West Enterprises Pty Ltd
01.2016 - 01.2018
Managing the day-to-day activities of the Education Agency, assisting students with the application process and visa enquiries, liaising with training organizations and universities
Chief Executive Officer
Multiculttural family Day care Pty Ltd
01.2013 - 01.2016
Managing the organization's policies and procedures, staff recruitment, compliance, business development, and financial activities
Employment Consultant (Case Manager)
ARA (Australia Refugee Association) JOBS, Pty Ltd
01.2005 - 01.2013
Providing case management to jobseekers, identifying barriers to employment, coaching clients, assisting with translation, building relationships with employers
Effective management of more than120 jobseekers caseload
Identify and challenging clients needs to address barriers
Coaching clients to gain suitable and sustainable employment
Identify jobseekers barriers to employment and develop job search plans and an activity agreements
Prepare and update job seekers vocational profile
Organising interpreters booking to assist job seekers to attend their appointments
Conduct primary and secondary assessments of jobseekers for mutual obligations, complementary programs and training programs
· Build and maintain relationships with employers
Identifying employment opportunities and seeking to secure ongoing outcomes through advocacy, training, and reverse market
Vice-Chairperson
The African Community Council (ACC) SA
01.2005 - 01.2009
Assisting the Chairperson in coordinating services for African families, organizing workshops, establishing networks and partnerships
Preparing and get approval of the Constitution of the Articles of the Association for the Community
Assisting the new arrivals with the settlement advices
Organising workshops to help new arrivals understand Australian Laws and culture
Initiating and planning projects for the community
Referring new arrivals to employment services and others settlement services
Organising elections for the Executive Committee Members
President (Founder)
The Association of the Burundian Community SA
01.2004 - 01.2009
Assisting new arrivals with settlement advice, organizing workshops, referring to employment services, establishing community projects
Vice-President
The African Chamber of Commerce (AFRICOM) SA
01.2003 - 01.2009
Voluntary work in establishing the African Chamber of Commerce, organizing projects, liaising with African Embassies, promoting trade opportunities
Education
Graduate Diploma in Banking and Finances -
Centre d’Etudes Financieres, Economiques et Bancaires (Training Centre, Financial, Economic and Banking studies), Paris
Bachelor Degree in Law -
University of Burundi
Certificate IV in Disability -
Institute of Health and Nursing Australia(IHNA), Melbourne
01.2022
Certificate IV in Training and Assessment -
Australian Institute of Technology Transfer, Australia
10.2013
Certificate III in Children Services -
EC Vision and Training Services, Adelaide
10.2012
Certificate IV in Employment Services -
Barkuna Inc., Adelaide
01.2009
NAATI Certificate of Recognition (English and Kirundi) -
01.2006
Diploma of Interpreting -
TAFE SA, Adelaide
01.2005
Skills
Experienced in providing case management to clients from CALD background in the area of community services as an NDIS provider
High-level knowledge and understanding of the policy, procedures and standards pertaining to the provision of disability services
Strong experience in the development and delivery of programs for people with an intellectual and developmental disability including from a CALD background
Demonstrated management leadership capacity, including staff supervision and performance management
Well developed capacity to work independently and manage multiple priorities
High level of organisational skills, including the ability to prioritise work and meet deadlines
Demonstrated cultural competence and the ability to work with people from diverse backgrounds
Professionalism and integrity
Certification
CertIV in Disability
Driving License
NDIS Worker Screening Check
National Police check
Working with children check
NDIS Worker Orientation Module
Languages
English
French
Kirundi
Swahili
Kinyarwanda
Attributes
High level of interpersonal communication and organisational skills
Ability to build trust and rapport with the most disadvantaged of migrants
Team player, with a demonstrated ability to show initiative
Personal Information
Citizenship: Australian
References
On request
Timeline
Chief Executive Officer
True Compassion Care Pty Ltd
05.2022 - Current
Casual interpreter and translator
Various Interpreting Service Providers (TIS National, Dep of HS and On Call Interpreting)
01.2018 - 01.2022
Manager
East West Enterprises Pty Ltd
01.2016 - 01.2018
Chief Executive Officer
Multiculttural family Day care Pty Ltd
01.2013 - 01.2016
Employment Consultant (Case Manager)
ARA (Australia Refugee Association) JOBS, Pty Ltd
01.2005 - 01.2013
Vice-Chairperson
The African Community Council (ACC) SA
01.2005 - 01.2009
President (Founder)
The Association of the Burundian Community SA
01.2004 - 01.2009
Vice-President
The African Chamber of Commerce (AFRICOM) SA
01.2003 - 01.2009
Graduate Diploma in Banking and Finances -
Centre d’Etudes Financieres, Economiques et Bancaires (Training Centre, Financial, Economic and Banking studies), Paris
Bachelor Degree in Law -
University of Burundi
Certificate IV in Disability -
Institute of Health and Nursing Australia(IHNA), Melbourne
Certificate IV in Training and Assessment -
Australian Institute of Technology Transfer, Australia
Certificate III in Children Services -
EC Vision and Training Services, Adelaide
Certificate IV in Employment Services -
Barkuna Inc., Adelaide
NAATI Certificate of Recognition (English and Kirundi) -
Diploma of Interpreting -
TAFE SA, Adelaide
CertIV in Disability
Driving License
NDIS Worker Screening Check
National Police check
Working with children check
NDIS Worker Orientation Module
Similar Profiles
Ratu Manasa R Robata SauturagaRatu Manasa R Robata Sauturaga
Support Worker [House Surparvisor] at Compassion Power Ministry Services PTY LTDSupport Worker [House Surparvisor] at Compassion Power Ministry Services PTY LTD