Leonie French
Geraldton,Western Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
All Purpose Orderly & Cleaner
WA Country Health Service
Karratha, WA
01.2011 - Current
- Maintained cleanliness and presentation of waiting area and rooms.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Provided patient transport using various equipment and adhered to safety protocols.
- Picked up requested orders to move equipment and supplies to assigned treatment areas.
- Obtained specimens from patients for laboratory testing purposes.
- Assisted with meal service delivery to ensure that all nutritional requirements were met.
- Provided emotional support and encouragement to anxious or depressed patients.
- Helped lift and move heavy equipment or furniture around the facility as needed.
- Restocked supplies in patient rooms and nursing stations when needed.
- Maintained a clean environment by sanitizing surfaces and disposing of trash properly.
- Provided bedside care to patients, including bathing, feeding, and changing linens.
- Ensured that all safety protocols were followed during daily operations.
- Transported patients to various departments within the hospital for tests or treatments.
- Responded quickly to emergency situations by calling for help from other staff members as needed.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Picked up meals from kitchen and delivered to designated ward.
- Lifted patients to move off beds, examination tables or stretchers.
- Moved patients in and out of vehicles and lifted on and off beds.
- Checked wheelchair and stretcher functionality prior to patient pick up.
- Disinfected or sterilized equipment or supplies using germicides or sterilizing equipment.
- Carried messages or documents between departments.
- Collected and transported infectious or hazardous waste in closed containers for sterilization or disposal.
- Changed soiled bed linens, drapes and cubicle curtains.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
Courier Dispatcher
Australia Post
Karratha, WA
01.2009 - 01.2011
- Tracked packages in transit and updated customers on delivery status.
- Worked closely with warehouse staff to ensure timely loading and unloading of items for delivery.
- Ensured compliance with company policies and procedures related to transportation operations.
- Prepared reports summarizing daily courier activity.
- Resolved any issues that arose during the course of a delivery.
- Communicated with customers regarding pickup and delivery times.
- Worked closely with transportation supervisor to dispatch and assign loads.
Cleaning Contractor
Delron Cleaning Services
Karratha, WA
01.2007 - 01.2009
- Maintained cleaning equipment in good working condition.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
- Stocked restroom supplies such as toilet paper, soap, and paper towels.
- Cleaned restrooms, including toilets, sinks, showers and bathtubs, and mirrors.
- Followed safety protocols while performing tasks such as ladder climbing or chemical handling.
- Scrubbed walls to remove dirt and grime.
- Sanitized all high-touch areas using approved chemicals.
- Provided feedback to supervisors regarding any issues that arose during shifts.
- Disinfected furniture and equipment after use by customers or staff.
- Responded promptly to customer requests for cleaning services.
- Assisted with special projects related to cleaning or maintenance when needed.
- Complied with OSHA regulations for hazardous material disposal.
- Performed weekly deep cleanings of restrooms and other common areas.
- Monitored inventory levels of cleaning supplies and restocked shelves as needed.
- Created inventory checklists and stocked housekeeping carts.
- Ensured all products used were safe for use around children or pets.
- Emptied all wastebaskets and disposed of trash in designated receptacles.
- Collected trash from floors within hallways, bathrooms and work areas.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Education
High School Diploma -
Geraldton Senior High School
Geraldton, WA12-1975
Skills
- Patient transportation
- Restocking supplies
- Emergency Response
- Sterilization techniques
- Patient Services
- Infection control standards
- Adaptable
Certification
- chemical awareness
- HACCP (food safety)
- Manual Handling/Patient Handling
- Occupation Health and Safety
Timeline
All Purpose Orderly & Cleaner
WA Country Health Service
01.2011 - Current
Courier Dispatcher
Australia Post
01.2009 - 01.2011
Cleaning Contractor
Delron Cleaning Services
01.2007 - 01.2009
High School Diploma -
Geraldton Senior High School