Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Leonie Hocking

Redbank,QLD

Summary

Proven professional with extensive experience in maintaining high standards of cleanliness and organization. Skilled in deep cleaning and efficient organization, I excel in teamwork and collaboration, ensuring client satisfaction and safety compliance. Achieved significant repeat business through strong work ethic and attention to detail, enhancing operational efficiency and workplace safety. Experienced manufacturing professional well-versed in daily operations processes, maintenance requirements and housekeeping procedures. Prepares carefully for inspections and updates records. Detail-oriented and proactive with good verbal and written communication skills, hardworking nature and complex problem-solving strengths. Skilled Production Worker offering 25 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.

Overview

39
39
years of professional experience

Work History

Bond Cleaner

Kyabra
02.2024 - 06.2024
  • Collaborated effectively with team members to ensure timely completion of large-scale projects.
  • Managed scheduling efficiently to accommodate last-minute bookings or changes in availability for clients'' convenience.
  • Complied with all relevant regulations, such as OSHA guidelines for workplace safety.
  • Identified potential maintenance issues during cleaning tasks, notifying property managers as necessary.
  • Maintained a safe work environment by adhering to proper handling and storage of cleaning chemicals.
  • Ensured client satisfaction by conducting follow-up calls after job completion for feedback or additional services needed.
  • Developed strong client relationships, leading to repeat business and referrals.
  • Worked closely with property managers to address specific requirements or concerns during the bond cleaning process.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Cleaned walls and ceilings with special reach tools following regular schedule.

Commercial Cleaner

Commercial Clean Australia
11.2023 - 06.2024
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Refilled soap dispensers and air fresheners in bathrooms.
  • Kept building entryway glass clean and polished for professional presentation.
  • Adhered to company policies for appearance, thoroughness, and facility security.
  • Emptied wastebaskets to transport trash and waste to disposal area.

Strata Cleaning

Illawarra Facility Management
11.2020 - 09.2023
  • Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Used steam cleaners and vacuum cleaners to clean floors and carpets.
  • Kept building entryway glass clean and polished for professional presentation.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Commercial Cleaner

Bellambi Hotel
11.2011 - 09.2023
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
  • Washed windows, walls and ceiling fixtures to remove moulds and dusts.
  • Used steam cleaners and vacuum cleaners to clean floors and carpets.
  • Refilled soap dispensers and air fresheners in all bathrooms.
  • Kept building entryway glass clean and polished for professional presentation.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Process Worker

Fast And Fluid Management
04.1985 - 09.2011
  • Maintained a clean and organized workspace, resulting in a safer environment for all employees.
  • Collaborated with team members to achieve daily production goals and consistently meet deadlines.
  • Maintained compliance with health, safety, and environment practices.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Remained attentive throughout shifts, identifying potential safety hazards and promptly addressing them to maintain a secure work environment.
  • Operated mobile equipment such as forklifts and pallet jacks.
  • Prepared, boxed, and staged outgoing shipments.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Demonstrated adaptability by quickly learning new processes when required due to changes in product specifications or client requirements.
  • Participated in regular safety meetings, promoting a culture of awareness and compliance within the workplace.
  • Assisted in quality control efforts, ensuring all products met strict company standards before shipment.
  • Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Improved production efficiency by closely monitoring and adjusting machine settings as needed.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Provided support to new team members, helping them quickly acclimate to the work environment and learn essential tasks.
  • Gained expertise in multiple manufacturing techniques, allowing for seamless transition between different tasks as needed.
  • Communicated with Processing Supervisor if unable to achieve timeline or resolve error.
  • Streamlined processes through effective communication with supervisors and coworkers, enhancing overall productivity.
  • Operated various types of machinery, gaining proficiency in their use and contributing to increased output rates.
  • Entered data into computer tracking system and filed paperwork according to procedures.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Maintained organized work area by cleaning and removing hazards.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Assembled products according to changing daily work orders and specific customer needs.

Education

High School Diploma -

Bulli High School
Bulli, NSW

Skills

  • Strong Work Ethic
  • Appliance cleaning
  • Efficient organization
  • Deep cleaning expertise
  • Wall Washing
  • Window Washing
  • Odour elimination
  • Mold remediation
  • Tile and grout cleaning
  • Sweeping and Mopping
  • Workplace Safety
  • Production Scheduling
  • Housekeeping skills
  • Shipment Processing
  • Materials Inspection
  • New Hire Training
  • Permitting knowledge
  • Paperwork coordination
  • Troubleshooting abilities
  • Maintenance understanding
  • Assembly line experience
  • Cycle counting

Additional Information

Hard working, physically fit, responsible, honest and reliable. I have many years experience in the work industry fulfilling numerous job titles. Quick learner with attention to detail, can follow instructions and procedure. A committed worker that strives to complete all tasks assigned.

Timeline

Bond Cleaner

Kyabra
02.2024 - 06.2024

Commercial Cleaner

Commercial Clean Australia
11.2023 - 06.2024

Strata Cleaning

Illawarra Facility Management
11.2020 - 09.2023

Commercial Cleaner

Bellambi Hotel
11.2011 - 09.2023

Process Worker

Fast And Fluid Management
04.1985 - 09.2011

High School Diploma -

Bulli High School

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Leonie Hocking