- Avid Reader
- Cooking
- I enjoy cooking for friends and family gatherings
- Travel
- Yoga
- Music
- Gardening
- Growing herbs, vegetables and fruits in my home garden
Leonie Makovec
Melbourne
Summary
Dynamic Disability Support Worker with extensive experience at the Dept. of Human Services - SCOPE, adept at developing individualized support plans and enhancing client independence. Proven team leader skilled in risk assessments and documentation, fostering a safe environment while advocating for client rights and implementing effective behaviour management strategies.
Professional with strong background in providing compassionate care and support to individuals with disabilities.
Implementing therapeutic activities, and ensuring client safety and well-being.
Strong focus on team collaboration, effective communication, and adapting to changing needs, while displaying empathy and patience, results-driven, with commitment to enhancing clients' quality of life through empathetic and respectful care.
Proven ability to create positive and inclusive work environment that fosters client independence and well-being.
Knowledgeable with solid background in the disability sector Demonstrated excellent communication and problem-solving skills to effectively address clients' needs.
Offers excellent interpersonal and communication skills developed through field experience.
Overview
2026
2026
years of professional experience
Work History
Disability Support Worker. Acting House Supervisor
Dept. of Human Services - SCOPE
Melbourne, Victoria
2007 - Current
- *Provided assistance in daily living activities by dressing, grooming, bathing, and toileting.
- *Driving clients safely to social activities and appointments.
- *Implemented behaviour management techniques when required for the safety of both clients and staff members involved.
- *Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- *Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare professionals well-informed.
- *Adhered to company requirements for client interactions and care standards.
- *Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments and allowing them to have choices
- *Checked medication schedules and client needs to enforce medication administration standards team-wide.
- *Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- *Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- *Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
- *Assessed risk factors of patients and made referrals for further services.
- *Participated in budget planning meetings, helping allocate funds appropriately for staffing needs or equipment upgrades.
- *Collaborated with interdisciplinary teams to develop comprehensive care plans for patients, resulting in better outcomes.
- *Evaluated staff performance regularly and provided constructive feedback, leading to increased competency and productivity.
- *Maintained compliance with healthcare regulations and standards, conducting regular audits and updating policies as needed.
- *Developing Rostering schedules
- *Implemented rostering to optimize staff allocation, ensuring all shifts were adequately covered without overworking staff.
Disability Support Worker and House Supervisor
Disability Accommodation and Support Services DASSI
2001 - 2007
- Caring for a wide range of clients with different disabilities and needs.
- Assistance in daily living activities, dressing, grooming, bathing, and toileting.
- Maintenance of aids and equipment
- Developed strong interpersonal relationships with clients, through consistency
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Assisting clients with house hold budgets
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Record daily detailed notes of care actions, client behaviours, and incidents.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Implemented behaviour management techniques when required for the safety of both clients and staff members involved.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Issuing Medication, monitoring and recording
- Teaching and assisting clients with independent living skills
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Supervising programs of high needs clients
- Supervising teams of staff consisting of 9-10 permanent staff and casual staff
- Developing strategies for clients with BOC
- Recruitment and training of staff along with employment performance management
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
Direct Support Staff
AQA Qualcare
2000 - 2002
- Caring for Paraplegic and Quadriplegic clients
- Organisation of their rehabilitation programs and therapy activities through liaison with other providers and therapists
- Hands on personal care including showering. food preparation and feeding, maintenance of incontinence and catheter care and working with hoists
- Assisted clients with daily living tasks for increased autonomy and satisfaction.
- Improved client well-being by providing emotional support and fostering strong relationships.
- Guided clients in building essential life skills such as budgeting, cooking, cleaning, and self-care routines for increased self reliance.
- Organized daily schedules based on individual needs assessment results, maximizing time efficiency without sacrificing quality of care provided.
Education
Certificate 4 in Disability Work - Family And Community Services
Training Unlimited
Melbourne, VIC07-2004
Skills
- Independent living support
- Individualized support plans
- Behaviour support plans
- Social skills development
- Individual support plans
- Documentation and reporting
- Creative thinking
- Client needs assessment
- Risk assessments
- Team leadership
- Decision-making
- Problem-solving
Interests
Timeline
Disability Support Worker. Acting House Supervisor
Dept. of Human Services - SCOPE
2007 - Current
Disability Support Worker and House Supervisor
Disability Accommodation and Support Services DASSI
2001 - 2007
Direct Support Staff
AQA Qualcare
2000 - 2002
Certificate 4 in Disability Work - Family And Community Services
Training Unlimited
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