Leonie Mollov
Baldivis,WA
Summary
Professional and experienced sales professional prepared for this role. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Skills include customer service, inventory management, and sales techniques. Employers value problem-solving abilities and positive attitude.
Overview
1
1
year of professional experience
Work History
Receptionist
Singleton Caravan Park
Singleton, NSW
11.2022 - 04.2024
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Skills
- Cash handling
- Cash register operation
- Processing payments
- Point of sale operation
- Product merchandising
- Visual merchandising
- Customer needs assessment
- Opening and closing procedures
- Customer relationship management
- Inventory tracking
- Order fulfillment
- Team support and assistance
- Merchandising proficiency
- Returns and exchanges
- Product management and pricing
- Team collaboration
- Task prioritization
Hobbies
I enjoy camping, 4wd, fishing, motorcycles and live bands.
Timeline
Receptionist
Singleton Caravan Park
11.2022 - 04.2024