Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Leonie Peaker

Leonie Peaker

Wondunna QLD,Australia

Summary

Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimising patient care and support. Quality-focused and efficiency-driven leader.

Patient-oriented Nurse with 20 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritising patient needs and daily assignments.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Mental Health Registered Nurse

Fraser Coast Wide Bay Health Service
07.2024 - Current
  • Educated patients and family members about medical conditions and mental health, medications, treatments and preventive measures.
  • Assessed patients' physical and mental status by analyzing complaints and symptoms.
  • Evaluated, ordered and interpreted psychological evaluations and basic lab te
  • Determined patient risk by utilizing subjective and objective data obtained
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Recorded details regarding therapies to keep patient charts updated.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Evaluated patient histories, complaints, and current symptoms.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.

Clinical Nurse Intensive Care and Coronary Care

Wide Bay Hospital and Health Services
08.2010 - Current
  • Provide advanced level of care through nursing assessment, planning, intervention and evaluation to develop care plans in coordination with the patient, family and interdisciplinary staff, with excellent communication skills.
  • Extensive experience and knowledge of life-support equipment and troubleshooting.
  • Advanced level of skills in continuous monitoring and support for the critically ill, with the goal of delivering high quality care to minimise morbidity and mortality and to facilitate optimal outcomes.
  • Effective communication across the MDT, with the ability to act quickly, escalate appropriately and make sound decisions in critical response situations.
  • Proficient in working with surgical high dependency postoperative patients with GI complications, acute deterioration, cardiac arrhythmias, electrolyte imbalances, sepsis, CRRT and TPE, pleural effusions and ICC, insertion of CVLs and PICCs, CPR, pacing and ALS, assisting in intubation, CVA thrombolysis and post care.
  • Extensive experience in team leading in a fast-paced environment And adapting to change in the critical care environment.
  • Ability to use critical thinking skills under intense pressure and make sound decisions in critical response situations.
  • Effective contributor to collaborative decision making with highly developed problem solving skills, analytical and conflict resolution skills.
  • Empathetic, respectful and assertive when needed to be a strong advocate for patients with excellent negotiation and networking skills.
  • Ability to establish and maintain long term professional relationships.
  • Experienced in patient flow and ensuring the patient is in the right place at the right time to receive timely treatment and interventions.
  • Communicate closely with the NUM and Nurse Managers to meet the needs of the organisation and patients.
  • Managed approximately multiple incoming calls, emails, faxes per day regarding PICC bookings, Post-Operative Proceedure bed bookings and cardio-version/TOE bookings.
  • Handled patient transfers, following safety protocols to prevent injuries.
  • Maintained accurate and comprehensive patient records on METAVISION in line with regulatory standards.
  • Evaluated patient progress, assessed outcomes and provided follow-up care.
  • Monitored clinical staff performance and provided feedback.
  • Created educational materials for staff and patients.
  • Demonstrated knowledge of technical procedures and proper equipment use.
  • Responded to patient emergencies to provide prompt and correct intervention .
  • Implemented and monitored infection control protocols.
  • Reviewed patient health status and developed individualized care plans.

Patient Flow Co-Ordinator

Wide Bay Hospital and Health Services
11.2023 - 01.2024
  • Embrace technology and utilise systems such as TREND, EDIS, ORMIS, MIS, ACS Referral, EBS, Online IHT system, KYRA and PFM to communicate and improve patient flow and safety across the organisation.
  • Facilitate TEAMS for patient flow between Hervey Bay, Maryborough and Bundaberg Hospitals.
  • Liaise with Nurse Managers, NUMs, Bed Managers and Executive Management from across the district and other hospitals.
  • Being aware of the Hospital Capacity Escalation Process.
  • Being a central point of contact for QAS and Clinical Co-Ordination for transfers within and outside the district.
  • Update all transfers and admissions.
  • Prioritise what is urgent and act immediately.
  • Escalate requirements for patients through Medical Officers, Social Workers and other Allied Health specialists as well as meet needs for transfers or discharge such as pending pathology results or referrals.
  • Excellent and adaptable communication skills.
  • Well-developed written communication skills with the ability to produce concise written reports such as service plans and clinical incident briefs.
  • Sound networking skills to engage the team with the ability to establish and maintain long-term professional relationships with internal and external stakeholders.
  • Highly skilled in complaint handling, behaviour de-escalation and conflict resolution.
  • Managed numerous and consistent phone calls/emails/faxes from other Oganisations, Doctor requests, Nursing concerns, Patient needs, Executive Management, Multi-Disciplinary Teams, Pathology, Radiology and Ward Management Teams.
  • Monitored frontline areas so that questions could be promptly addressed.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Kept high average of performance evaluations.

Acting Nurse Unit Manager Intensive/Coronary Care Unit

Wide Bay Hospital and Health Service
01.2020 - 01.2023
  • Supervised, directed and motivated high-quality performance from staff.
  • Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
  • Developed strategies to target nursing and patient satisfaction issues, improve response and patient care quality and suggested improvements to promote hospital-wide quality and safety initiatives.
  • Reviewed department performance and adjusted coverage to compensate for changing conditions.
  • Assisted in developing the ICU Service Profile and Business Planning Framework for 2023-2024.
  • Promoted professional development opportunities to encourage nurses to pursue ongoing education and training And empower the workforce.
  • Co-ordinated and implemented in-service educational programs focusing on safety and adhering to protocols.
  • Ensured appropriate skill mix and safe staff to patient ratios and escalated when necessary.
  • Discussed relevant staff issues with HR and maintained confidentiality regarding individual staff issues.
  • Always considered economical use of resources and budget allowances.
  • To encourage innovation and excellence, evaluating and embracing technology and models of care as they arise.
  • Aim to deliver sustainable, patient centred, quality health services and engage with our communities and partners.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Managed staff scheduling and time off to adequately staff nursing hours in the unit.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

Registered Nurse Emergency Department

Wide Bay Hospital and Health Service
12.2009 - 07.2010
  • Assessed extent and nature of injury or illness to prioritise and establish medical procedures.
  • Monitored patient comfort and safety during examinations and procedures to escalate abnormalities and changes in patient response.
  • Managed trauma and patients requiring complex care, Collecting and interpreting Arterial Blood Gases.
  • Infection Control and COVID management.
  • Mentoring and Preceptorship of new staff including deterioration and resuscitation.
  • Collected pathology and laboratory specimens, interpreted ECGs and escalated appropriately.
  • Conferred with physicians to discuss diagnosis and treatment options.
  • Managed care from admission to discharge, provided exceptional care to patients requiring ventilation, surgery, acute illnesses, wound care and rehabilitation of all ages.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Followed all personal and health data procedures to effectively comply with AHPRA laws and prevent information breaches.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.

Clinical Nurse Outpatient Department

Wide Bay Hospital and Health Service
07.2009 - 12.2009
  • Maintained And updated patient records.
  • Assessed and maintained changes in service plans and treatment reports.
  • Provided care to patients such as wound dressings, phlebotomy, performing and assessing ECG's.
  • Assisted in gynaecological assessments and minor procedures.
  • Assisted in booking appointments and liaison with Medical Practitioners, Surgeons, Allies Health Professionals and Administrative staff.
  • Demonstrated knowledge of technical procedures and proper equipment use.
  • Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
  • Handled patient discharge planning, arranging for follow-up care after leaving healthcare facility.
  • Educated patients and families to increase understanding of condition and best ways to manage.
  • Provided wound care to promote healing and prevent infection.
  • Responded to patient emergencies to provide prompt and correct intervention .
  • Maintained patient confidentiality by protecting unauthorized access to personal information.
  • Utilized evidence-based practice to assess and provide care for patients.
  • Participated in quality improvement initiatives to improve patient care.
  • Developed and maintained collaborative relationships with healthcare providers.
  • Implemented and monitored infection control protocols.
  • Documented patient progress and care interventions in medical records.
  • Served as a clinical resource to staff, patients and families.
  • Facilitated and attended interdisciplinary meetings to discuss patient care.
  • Identified clinical risks and took appropriate preventative actions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Reviewed patient health status and developed individualized care plans.

Registered Nurse Medical/Surgical

Wide Bay Hospital and Health Service
01.2005 - 07.2009
  • Providing and delivering safe, quality care for patients as well as team leading/shift coordinator.
  • Overseeing Telemetry and assisting in procedures such as insertion of chest drains, lumbar punctures and ascites taps.
  • Insertion of PIVs, IDCs and NGTs.
  • Advocated for and strived to protect health, safety, and rights of patient.
  • Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
  • Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
  • Administered medications and treatment to patients and monitored responses.
  • Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
  • Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
  • Utilised Clinical Information Systems such as TREND and HBCIS to document data related to patient care such as medications, interventions and patient responses.
  • Managed patients recovering from medical or surgical procedures.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

Education

Graduate Certificate - Health Management

Queensland University of Technology (QUT)
Queensland.
05.2025

Graduate Certificate

Victoria University of Technology
Online - Current
01-2025

Graduate Certificate - Critical Care Nursing

Griffith University
Gold Coast, Queensland
11.2015

Graduate Diploma - Cardiac Technology, Science

Swinburne University
Hawthorne, Victoria
07.2014

Bachelor of Nursing -

University of Southern Queensland
Toowoomba, QLD
11.2005

Skills

  • Records maintenance
  • Psychiatric and mental health care
  • Mental health counseling
  • Multidisciplinary collaboration
  • Clinical quality improvement
  • Family support
  • Medication administration
  • Therapeutic communication
  • Behavioral management
  • Clinical documentation
  • Patient health education
  • Substance abuse treatment
  • Pain management
  • De-escalation techniques

Certification

  • National Outcomes and Casemix Collection (NOCC) Training for Adults in QLD. February 2025.
  • Maybo Positive and Safer Outcomes Training Level 1, 2 & 3.
  • Critical Components of Risk Assessment and Management, Queensland Centre for Mental Health Learning, October 2024.
  • Fundamentals of Assessment, Formulation and Planning, Queensland Centre for Mental Health Learning, December 2024.
  • MHA 2016 AMHP Mental Health Act 2016: Authorised Mental Health Practitioners. Queensland Centre for Mental Health Learning, December 2024.
  • MHA 2016 AD Mental Health Act 2016: Authorised Doctors, Queensland Centre for Mental Health Learning, January 2025.
  • The Deteriorating Patient, Cruise Seminars, March 2024.
  • Selection Panel Information Workshop, WBHHS, 2022.
  • Nursing and Midwifery Aspiring Leaders Talent Pool (Nurse Grade 7), WBHHS, 2022.
  • Telemetry, Cardiac Arrhythmia & 12 Lead ECG Seminar, Nursing CPD Institute (NCI), September 2021.
  • Leading People Management Program, WBHHS, 2021.
  • Preceptor Training Workshop, WBHHS, 2015.
  • Needle & Syringe Program, WBHHS, 2010.
  • Australian College of Emergency Nursing Trauma Nursing Core Course, 2010.
  • Acute Life-threatening Emergencies, Recognition and Treatment (ALERT), 2010.
  • Intensive Care Skills Development Workshop, WBHHS, 2014.
  • Medical Emergency Team Training, WBHHS, 2023.
  • Puritan Bennett 840 Ventilator Training, 2010.
  • Rescuing The Deteriorating Patient, 2013.
  • Theory and Management of NIV Workshop, 2013.
  • Clinical Skills Enhancement Critical Care Workshop, WBHHS, 2014.
  • Ventilation Concepts and Simulation Scenarios, WBHHS, 2014.
  • Transition to Practice Nurse Education Program Intensive Care, WBHHS, 2014.
  • Essentials of Ventilation, Ausmed Education, 2009.
  • Clinical Pharmacology, Ausmed Education, 2009
  • Advanced Concepts in ECG Interpretation (Part 1 and Part 2), 2009.
  • Wound Management, Ausmed Education, 2005.
  • Arterial Blood Gases, Ausmed Education, 2008.

Timeline

Mental Health Registered Nurse

Fraser Coast Wide Bay Health Service
07.2024 - Current

Patient Flow Co-Ordinator

Wide Bay Hospital and Health Services
11.2023 - 01.2024

Acting Nurse Unit Manager Intensive/Coronary Care Unit

Wide Bay Hospital and Health Service
01.2020 - 01.2023

Clinical Nurse Intensive Care and Coronary Care

Wide Bay Hospital and Health Services
08.2010 - Current

Registered Nurse Emergency Department

Wide Bay Hospital and Health Service
12.2009 - 07.2010

Clinical Nurse Outpatient Department

Wide Bay Hospital and Health Service
07.2009 - 12.2009

Registered Nurse Medical/Surgical

Wide Bay Hospital and Health Service
01.2005 - 07.2009

Graduate Certificate - Critical Care Nursing

Griffith University

Graduate Diploma - Cardiac Technology, Science

Swinburne University

Graduate Certificate - Health Management

Queensland University of Technology (QUT)

Graduate Certificate

Victoria University of Technology

Bachelor of Nursing -

University of Southern Queensland

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Leonie Peaker