Leonora Yusia

Manage high-risk and/or complex cases effectively, implementing crisis intervention techniques,

Collaborate with external agencies to secure resources for clients/make appropriate referrals

Provide leadership to the team

Participate in the Leadership Team and Reconciliation Action Plan Group

Informally mentor new Case Managers

Contribute/provide input into team and program development and resourcing

• Updated client documentation for accurate, compliant and current records.
• Interviewed clients to assess situations, limitations and issues and implement services to address needs.
• Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
• Conducted comprehensive assessments for DFV Crisis/other payments
• Participated as a member of the National Indigenous Social Worker Group

• Case management & advocacy
• Conducted thorough assessments of client (psychosocial, needs, risk, safe)
• Built and maintained relationships and collaborative partnerships including with Aboriginal Elders and Traditional Owners
• Contributed to the .development of culturally sensitive practices to support Aboriginal and/or Torres Strait Islander families
• Contributed to planning/coordination of cultural events
• Contributed to practice improvements, team and program development
• Engaged as a member of the (internal) Statewide Indigenous Children, Youth & Families Advisory Group
• Engaged as a member of the Early Intervention Indigenous Collectives with Morayfield, Caboolture & Redcliffe Child Safety Service Centres

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Mentored new team members, helping them develop their leadership potential and advance in their careers.

6-month contract

• Supported the development and implementation of the learning and development program and other strategies aligned with the Queensland Health Aboriginal and Torres Strait Islander Cultural Capability Framework 2010 - 2033.
• Provided advice on Aboriginal and Torres Strait Islander social and cultural issues in respect to health.
• Supported the team and Director by preparing resources/guidelines.

• Provided advice on Aboriginal and Torres Strait Islander mental health policies and service delivery issues consistent with the Queensland Plan for Mental Health 2007-2017, Queensland Health and national and state government directions.
• Provided input into the development of key frameworks and guidelines
• Advocated and/or contributed in influencing strategic policy development and planning on current and emerging Indigenous mental health issues
• Managed strategic policy projects in collaboration with other Indigenous Principal Policy Officers
• Consulted, liaised and maintained relationships with key government and community stakeholders
• Collaborated closely with members of other teams and internal units in relation to Indigenous mental health policy initiatives, guidelines and program development
• Consulted and liaised with the Aboriginal and Torres Strait Islander Mental Health workforce, District Mental Health Services and community stakeholders regarding service delivery issues and/or development of programs, tools, resources.
• Participated and contributed as a member of key Statewide network, subcommittees, partnership/advisory groups.