Lepleux Bertrand
Sydney,NSW
Summary
Self-motivated and dependable professional offering many years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders, and general inquiries. Contributing to positive experiences and operational success. Available to work flexible shift in Australia as part of a working holiday.
Overview
11
11
years of professional experience
Work History
Manager
Brasserie Pastis
Paris, 75008
01.2025 - 08.2025
- Implemented quality control measures to uphold company standards.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Director
Bao Family
paris, 75000
01.2024 - 12.2024
- Recruited, trained, and evaluated restaurant staff members.
- Managed and supervised day-to-day operations of multiple restaurants.
- Optimized labor costs while maintaining high levels of customer service.
Manager
Tripletta
paris, 75020
06.2020 - 12.2023
- Recruited, trained, and evaluated restaurant staff members.
- Managed food preparation, guest interaction, quality control and customer relations.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Head Waiter
l'appart
Caen, 14000
03.2014 - 06.2019
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Prepared cocktails and other drinks according to customers' requests.
Education
Youth Training - Service/bar
L'ICEP
CAEN06-2009
Skills
- Quality control
- Customer service
- Problem solving
- Alcoholic beverage service
- Cleanliness
Languages
French
Native/ Bilingual
English
Professional
Italian
Limited
Timeline
Manager
Brasserie Pastis
01.2025 - 08.2025
Director
Bao Family
01.2024 - 12.2024
Manager
Tripletta
06.2020 - 12.2023
Head Waiter
l'appart
03.2014 - 06.2019
Youth Training - Service/bar
L'ICEP