Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Le Quynh Trang (Vivian) Dang

Master Student Of Advertising
Southbank,VIC

Summary

A Digital Marketing graduate currently pursuing a Master of Advertising at RMIT University, I am passionate about combining my knowledge of branding, consumer behavior, and social media with exceptional customer service in the fragrance and beauty industry. With a strong interest in luxury retail and beauty trends, I bring a proactive and adaptable approach, a love for connecting with people, and a commitment to creating memorable customer experiences. I thrive in collaborative environments, quickly learn new products and processes, and take pride in delivering excellence in every interaction.

Overview

2
2
years of professional experience
1
1
Certification
2
2
Languages

Work History

Social Media Intern

IEG Asia
Singapore, Tasmania
05.2024 - 08.2024

Social Media and Client Engagement.

  • Designed and managed engaging content for event social media pages, including Instagram and Facebook, to enhance brand visibility and customer interaction.
  • Conducted daily updates to social media profiles to boost company online presence.
  • Initiated contact and built relationships with potential clients and partner companies through social media platforms, supporting business development efforts.

Event Support and Customer Service

  • Provided professional customer service as VIP lounge staff at high-profile events, including the Singapore International Jewelry Expo 2025 (SIJE) and the International Exhibition of Gelato, Pastry, Bakery, and Coffee 2025 (SIGEP), ensuring a premium experience for guests.

Club Staff Member

SEC - Swinburne Event Club | Swinburne Vietnam
Vietnam, Tasmania
09.2022 - 02.2023
  • Established and maintained a comprehensive posting schedule, and curated content for the club's homepage, ensuring timely and engaging updates.
  • Collaborated closely with the Media Department team members to brainstorm and develop innovative content, ideas, and campaigns tailored for upcoming events.
  • Coordinated effectively with department heads and team members to align content with overall objectives, and ensure smooth execution of tasks and expectations.

Education

Master of Arts - Advertising

RMIT University
Melbourne, Australia
04.2001 -

Bachelor of Business - Digital Marketing

Swinburne University of Technology
Melbourne
04.2001 -

Skills

Hard Skills:

  • Social Media Content Creation and Promotion

  • Customer Service

  • Event Support and Coordination

  • Product Knowledge (Fragrance & Beauty Products)

Soft Skills:

  • Time Management

  • Teamwork and Collaboration

  • Adaptability and Flexibility

  • Problem Solving

  • Multitasking

  • Ability to Work Under Pressure

  • Quick and Eager Learner

Certification

Mobile Marketing Strategy (LinkedIn, 2024), Create Brand Strategy (LinkedIn, 2024)

Timeline

Social Media Intern

IEG Asia
05.2024 - 08.2024

Club Staff Member

SEC - Swinburne Event Club | Swinburne Vietnam
09.2022 - 02.2023

Master of Arts - Advertising

RMIT University
04.2001 -

Bachelor of Business - Digital Marketing

Swinburne University of Technology
04.2001 -
Le Quynh Trang (Vivian) DangMaster Student Of Advertising