Leroy Winter-Robati

• Engaged customers by providing product information and recommendations.
• Resolved customer inquiries and complaints with effective communication.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

I was a part-time caregiver for my grandma. Helping her with day-to-day things as she was getting to an age that required her to need help. Being able to look after her when she needed it made me realize that I really enjoy this kind of work and would love to pursue a full-time job doing so.

• Inspected equipment and monitored operating conditions, meters and gauges to determine water loss measurements and detect malfunctions.
• Utilized computer software programs to monitor process flow rates, pressures, levels, and other key parameters.
• Maintained accurate records of daily operations, including testing results and equipment performance data.

• Supervised crew and subcontractor performance and provided consistent feedback.
• Delegated responsibilities to crew members and contractors based on project requirements.
• Encouraged employee development through positive leadership, training and supervision.