Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lertarnya Mcnamara

Shepparton,VIC

Summary

People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Team Leader

Thinksolutionscleaning
Singelton, Nsw
01.2023 - 05.2024
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Implemented strategies to take advantage of new opportunities.
  • Worked closely with human resources to support employee management and organizational planning.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Field Operative

Thinksolutionscleaning
Singelton, Nsw
01.2023 - 01.2023
  • Cleaned restrooms and bathrooms including sinks, toilets, showers and urinals.
  • Kept track of inventory levels of cleaning supplies and restocked as needed.
  • Utilized various hand tools such as brooms and mops while performing duties.
  • Coordinated with supervisors regarding special projects and assignments.
  • Trained new personnel on safety procedures and best practices for cleaning operations.
  • Performed routine maintenance on cleaning equipment and supplies, such as mopping floors, vacuuming carpets, emptying trash cans, dusting surfaces and washing walls.
  • Maintained cleanliness of industrial areas by sweeping, scrubbing and polishing floors.
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Followed company uniform, performance and security policies with every job.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Serviced, cleaned and restocked restrooms.
  • Notified managers of repair needs or additions to building operating systems.
  • Monitored building security and safety by locking doors or avoiding hazards.

Education

Completed Year 11

Scone High School
Scone, NSW
12-2009

Skills

  • Shift Scheduling
  • Coaching
  • Client Service
  • Team Supervision
  • Documentation And Reporting
  • Quality Improvement
  • Overseeing Daily Activities
  • Performance Improvement
  • Evaluating Employee Work
  • Leadership
  • Safety processes and procedures
  • Teamwork and Collaboration
  • Attention to Detail
  • Work Planning and Prioritization
  • Safety
  • Team motivation
  • Problem-Solving
  • Onboarding and Orientation
  • Performance Evaluations
  • People Management

Timeline

Team Leader

Thinksolutionscleaning
01.2023 - 05.2024

Field Operative

Thinksolutionscleaning
01.2023 - 01.2023

Completed Year 11

Scone High School

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Lertarnya Mcnamara