Summary
Overview
Work History
Education
Skills
Timeline
Generic

Les-Leigh Carloss

Summary

Experienced and professional court services officer prepared for this role. Strong focus on team collaboration and achieving results. Skilled in file management, customer service, and courtroom procedures. Reliable and flexible with changing needs, possessing strong communication and organisational skills valued by employers.

Overview

21
21
years of professional experience

Work History

Court Services Officer

Ipswich Magistrates Court
05.2023 - Current
  • Use of government proprietary systems (QWIC) to register complaints and summons, s651, registry committals, online adjournments, etc
  • Use of Microsoft programs, including Word, Excel, and Outlook
  • Upheld the integrity of the court system by consistently demonstrating professionalism, impartiality, and ethical decision-making in all aspects of work
  • Promoted a positive courtroom environment by maintaining strict adherence to courtroom protocol and etiquette
  • Receive, interpret, and register Court orders
  • Correspond and communicate with relevant bodies via email and telephone
  • Apply basic knowledge of recordkeeping management principles, policies, and standards
  • Maintained flow of documents received and served through appropriate clerks up to judges and back to final destination
  • Conducted pre and post court functions in an efficient and professional manner
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary

Administration Officer/Court Services Officer

Brisbane Supreme, District and Land Courts
04.2023 - 02.2024
  • Use of government proprietary systems (QWIC, Qcivil) to register new indictments, s651, re-committals, etc
  • Use of Microsoft programs including Word, Excel, and Outlook
  • Receive, interpret, and register Court orders. Both Criminal and Civil
  • Correspond and communicate with relevant bodies via email and telephone
  • Apply basic knowledge of recordkeeping management principles, policies, and standards.
  • Attend and chair monthly meetings as well as take and distribute minutes
  • Assist in the training of new staff

Security Patrol Officer

MSS Security
02.2022 - 04.2023
  • Security patrols
  • Relief Team Leader
  • Report writing
  • Receive and attend to alarms
  • Site Access control
  • Search baggage and persons
  • Use Operation of walkthrough and hand-held metal detectors
  • Use Operation and monitoring of CCTV equipment
  • Liaise with the police and emergency services
  • Render first aid
  • Conduct visitor and contractor site inductions
  • Interpret and complete work order paperwork

Security Patrol Officer

GMR Security Services
04.2014 - 02.2022
  • Security patrols
  • Alarm attendances
  • Report writing
  • Liaise with police and emergency services
  • Receive and dispatch alarms
  • Organise guards
  • Contact after-hours/key holders and relay report accurate and relevant information

Security Patrol Officer

Waterloo Security Services
07.2013 - 04.2014
  • Security patrols
  • Alarm attendances
  • Cash In Transit
  • Report writing
  • Liaise with police and emergency services
  • Contact after-hours/key holders and relay accurate and relevant information

Patrol Officer

Southern Cross Protection
09.2005 - 07.2013
  • Security patrols
  • Alarm attendances
  • Report writing
  • Liaise with police and emergency services
  • Contact after-hours/key holders and relay accurate and relevant information
  • Supervised a small team of guards
  • Contracted security for Brisbane and Ipswich City Councils
  • Contracted security supervisor for Redland City Council
  • Aided in disaster relief during the 2011 floods

Labourer

Tambortech
03.2005 - 05.2005
  • General factory duties
  • Assembly of small to medium-sized roller kitchen doors
  • Operation of equipment and tools such as measuring and cutting equipment, hot hydraulic presses, cleaning solvents and glues
  • Read and interpret work orders accurately
  • Print labels and package orders
  • Cleaned and maintained equipment, tools, and work areas to ensure a safe working environment

Education

Certificate III - Security Operations

TAFE QLD
11.2015

Certificate III - Security Operations – Cash-in-Transit module

RAM Training Services
04.2015

Certificate III - Security Operations – Control Room Operations module

Australian Training Institute (ATI) PTY LTD
12.2012

Certificate II - Security Operations

TAFE East Coast
09.2005

Certificate of Education - undefined

Bremer State High School
01.2004

Skills

  • Customer Service
  • Effective Time Management
  • Multitasking
  • Supervise Small Teams
  • Quick Learner
  • Teamwork
  • Written and Verbal Communication
  • Attention to Detail
  • Data Management
  • Justice of the Peace (Qualified)
  • First Aid
  • Record Keeping
  • Document and File Management
  • Courtroom procedures

Timeline

Court Services Officer

Ipswich Magistrates Court
05.2023 - Current

Administration Officer/Court Services Officer

Brisbane Supreme, District and Land Courts
04.2023 - 02.2024

Security Patrol Officer

MSS Security
02.2022 - 04.2023

Security Patrol Officer

GMR Security Services
04.2014 - 02.2022

Security Patrol Officer

Waterloo Security Services
07.2013 - 04.2014

Patrol Officer

Southern Cross Protection
09.2005 - 07.2013

Labourer

Tambortech
03.2005 - 05.2005

Certificate III - Security Operations – Cash-in-Transit module

RAM Training Services

Certificate III - Security Operations – Control Room Operations module

Australian Training Institute (ATI) PTY LTD

Certificate II - Security Operations

TAFE East Coast

Certificate of Education - undefined

Bremer State High School

Certificate III - Security Operations

TAFE QLD

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Les-Leigh Carloss