Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Leshae Bayly

Dinner Plain,VIC

Summary

Versatile and dedicated professional with over 12 years of experience in customer service and operational management. Proven ability to deliver exceptional service in fast paced environments, supported by strong communication and interpersonal skills. Experienced in team leadership and mentoring, committed to fostering positive relationships and contributing to organisational success. Eager to relocate to Melbourne and bring my diverse skill set and enthusiasm to a new role, making meaningful impact in the community.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Food and Beverage Supervisor

Club Wyndham
03.2022 - Current
  • Managed cafe/bar/restaurant operations, including staff coordination and customer service.
  • Oversaw food preparation and ensured compliance with cleanliness and safety standards.
  • Led a team, managed rosters, and achieved budget targets.

Bar Attendant

Dinner Plain Hotel
06.2022 - 09.2022
  • Provided excellent customer service in a busy bar during snow season.
  • Handled beverage orders, maintained bar cleanliness, and ensured responsible service of alcohol.
  • Assisted in managing inventory and supporting team operations.

Room Attendant

Dinner Plain Accomodation
11.2021 - 03.2022
  • Conducted cleaning and maintenance of accommodation facilities to ensure guest satisfaction.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.

General Cleaner

Scenic Rim Home Maintenance Service
12.2020 - 03.2021
  • Performed comprehensive cleaning tasks, including carpet, upholstery, and window cleaning.


Customer Service Supervisor

Coles Supermarket
07.2008 - 03.2021
  • Supervised daily store operations, managing staff and ensuring high performance standards.
  • Handled cash management and maintained overall customer satisfaction.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.

Youth Mentor

Ohana For Youth
07.2020 - 11.2020
  • Provided guidance and support to youth through one on one mentoring sessions.
  • Ensured compliance with mandatory reporting requirements, fostering a safe environment.
  • Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
  • Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.

Skills

  • Strong interpersonal and communication skills
  • Effective mentoring and youth guidance capabilities
  • Proven leadership and team management skills
  • Competent in handling sensitive information and mandatory reporting

Certification

Certificate IV in Youth Work,

Tafe Queensland, 2020


Completed Year 12,

Murwillumbah High School, 2011


Current Certifications

- First Aid and CPR Certification

- Working with Children Check (Blue Card)

- AFP National Police Check

- Responsible Service of Alcohol (RSA)

References

Available upon request

Timeline

Bar Attendant

Dinner Plain Hotel
06.2022 - 09.2022

Food and Beverage Supervisor

Club Wyndham
03.2022 - Current

Room Attendant

Dinner Plain Accomodation
11.2021 - 03.2022

General Cleaner

Scenic Rim Home Maintenance Service
12.2020 - 03.2021

Youth Mentor

Ohana For Youth
07.2020 - 11.2020

Customer Service Supervisor

Coles Supermarket
07.2008 - 03.2021

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Leshae Bayly