Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lesley Grant

Toowoomba,QLD

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Experienced Care Manager knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable nursing home operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Overview

4
4
years of professional experience

Work History

Care Manager

Bluecare
Toowoomba, QLD
03.2022 - Current
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
  • Arranged transportation and documented details of discharge transition plans.
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Direct day-to-day administrative and operational functions for 94-bed facility, providing guidance and leadership to over 100 employees across more than 5 departments.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.

Care Coordinator

Bluecare
Toowoomba, QLD
07.2021 - Current
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Enhanced application of nursing and medical practices in alignment with laws and regulations.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Supported patient care excellence via planning and interpretation of programs.
  • Completed resident assessments in accordance with current regulations and guidelines.

AN-ACC Assessor

APM
Darling Downs, QLD
02.2021 - 07.2021
  • Assess residents for AN-Acc funding purpose
  • Reviewed residents for funding purpose using different organization systems
  • Interviewed residents of their capabilities
  • Interviewed staff of residents capabilities
  • Gathered information to assist with assessing of rsidents
  • Entered into DoHA outcome of assessments

Clinical Nurse

Lutheran Services
Toowoomba, QLD
07.2019 - 01.2021
  • Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans.
  • Monitored patients, evaluated results and recommended further courses of treatment to quickly improve patient outcomes.
  • Demonstrated knowledge of technical procedures and proper equipment use.
  • Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
  • Evaluated nursing practices and processes and made changes.
  • Evaluated patient histories, complaints and current symptoms.
  • Ordering clinical stock that was required

Education

Bachelor of Nursing - Nursing

USQ
Toowoomba, QLD
12.2011

Diploma of Nursing - Nursing

TAFE
Toowoomba, QLD
04.2007

Skills

  • Care Planning and Management
  • Clinical Quality Program Standards
  • Facility Oversight
  • Care Coordination Support
  • Supporting Daily Living Needs
  • Clinical Staff Management
  • Employee Performance Evaluations
  • Service Utilization Improvements

Timeline

Care Manager

Bluecare
03.2022 - Current

Care Coordinator

Bluecare
07.2021 - Current

AN-ACC Assessor

APM
02.2021 - 07.2021

Clinical Nurse

Lutheran Services
07.2019 - 01.2021

Bachelor of Nursing - Nursing

USQ

Diploma of Nursing - Nursing

TAFE
Lesley Grant