Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lesley Pitt

Katherine East

Summary

Dedicated Youth Worker successful at working with ages 10 to 18. Friendly and adaptable team player bringing 28 years of experience in activity planning, crisis response and development planning.

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Professional caregiver with extensive experience supporting and nurturing children in residential setting. Skilled in conflict resolution, emotional guidance, and fostering positive environment. Known for effective team collaboration and adaptability to changing needs. Strong focus on achieving impactful results through empathy, patience, and strong communication skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

28
28
years of professional experience
5
5
Certification

Work History

Residential Youth Worker/Houseparent

Callistemon House
07.2023 - Current
  • Supporting HOB and other House parents in the daily operation of Callistemon House and its students.
  • Work closely and productively with a small team.
  • Responding to medical and critical emergencies.
  • Maintaining confidentiality and sensitivity.
  • Administration including communication skills.
  • Working autonomously.
  • Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
  • Developed strong relationships with residents, fostering trust and open communication to address personal issues.
  • Organized recreational outings for residents, encouraging positive social engagement within their local community.
  • Supported families through consistent communication about youth progress, offering guidance on additional resources available.
  • Improved residents'' emotional well-being through compassionate counseling and support during challenging situations.
  • Implemented behavior modification techniques, resulting in improved resident interactions and reduced conflicts.
  • Conducted intake assessments for new residents, gathering vital information to develop personalized care plans.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Managed and led activities promoting growth in mental, emotional, and educational areas.
  • Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
  • Supported and mentored students in developing skills to become successful in community.
  • Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
  • Contributed to development of individualized plans to support youth goal achievement.
  • Developed and maintained accurate records of programs and services.
  • Developed and maintained relationships with community organizations and agencies.
  • Completed detailed documentation for each resident''s file regarding behavioral observations, incidents reports, progress notes, and other pertinent information.
  • Conducted ongoing assessments of resident progress toward treatment plan goals, adjusting strategies as needed for optimal results.
  • Improved overall house functioning through diligent supervision of daily chores, meal preparation, and household maintenance tasks.
  • Maintained a safe living space by conducting regular safety checks and adhering to established guidelines and protocols.
  • Established a nurturing environment by developing strong relationships with residents and providing emotional support.
  • Solved grievances and complaints by collaborating with residents.
  • Monitored student behaviour and responded to disciplinary issues in accordance with established policies.
  • Evaluated student progress to identify areas of improvement and provide feedback.
  • Developed and maintained relationships with parents to promote positive living environment for students.
  • Developed, implemented and monitored residential policies and procedures.
  • Responded to student inquiries and concerns, offering support and guidance.
  • Developed and enforced safety policies and procedures to drive safety and well-being of students.

Residential Youth Worker/Houseparent

Callistemon House
06.2014 - 07.2022
  • Supporting HOB and other House parents in the daily operation of Callistemon House and its students.
    Work closely and productively with a small team.
    Responding to medical and critical emergencies.
    Maintaining confidentiality and sensitivity.
    Administration including communication skills.
    Working autonomously.
    Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
    Developed strong relationships with residents, fostering trust and open communication to address personal issues.
    Organized recreational outings for residents, encouraging positive social engagement within their local community.
    Supported families through consistent communication about youth progress, offering guidance on additional resources available.
    Improved residents'' emotional well-being through compassionate counseling and support during challenging situations.
    Implemented behavior modification techniques, resulting in improved resident interactions and reduced conflicts.
    Conducted intake assessments for new residents, gathering vital information to develop personalized care plans.
    Completed necessary reports and documentation to maintain thorough, accurate case records.
    Managed and led activities promoting growth in mental, emotional, and educational areas.
    Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
    Supported and mentored students in developing skills to become successful in community.
    Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
    Contributed to development of individualized plans to support youth goal achievement.
    Developed and maintained accurate records of programs and services.
    Developed and maintained relationships with community organizations and agencies.
    Completed detailed documentation for each resident''s file regarding behavioral observations, incidents reports, progress notes, and other pertinent information.
    Conducted ongoing assessments of resident progress toward treatment plan goals, adjusting strategies as needed for optimal results.
    Improved overall house functioning through diligent supervision of daily chores, meal preparation, and household maintenance tasks.
    Maintained a safe living space by conducting regular safety checks and adhering to established guidelines and protocols.
    Established a nurturing environment by developing strong relationships with residents and providing emotional support.
    Solved grievances and complaints by collaborating with residents.
    Monitored student behaviour and responded to disciplinary issues in accordance with established policies.
    Evaluated student progress to identify areas of improvement and provide feedback.
    Developed and maintained relationships with parents to promote positive living environment for students.
    Developed, implemented and monitored residential policies and procedures.
    Responded to student inquiries and concerns, offering support and guidance.
    Developed and enforced safety policies and procedures to drive safety and well-being of students.

Employment Consultant

Jobfind Centres Australia
01.2013 - 01.2013
  • Deliver quality Employment, Education and Training options
  • Develop productive networks and relationships with employers, client groups and other services
  • Provide effective Pre and Post employment support to both the client and employer
  • Use of ESS RJCP and DEEWR systems
  • Maintain confidentiality
  • Managed caseloads of up to 80 monthly clients in search of gainful employment.
  • Assisted clients with job placement.

Manager

Palm Court Backpackers/Travel North
01.2013 - 01.2013
  • Management of a 20 room Motel, Grounds and Pool
  • Daily and weekly reporting to owner
  • Use of SILK program
  • Reconciliation of Tills and Banking
  • Working Autonomously
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Developed detailed plans based on broad guidance and direction.

Education

High School Diploma -

Alice Springs High School
Alice Springs, NT
12.1982

Skills

  • OFFICE
  • Experience with most office equipment and programs including but not limited to Microsoft Office programs, email, MYOB experience, Document Control, Reception duties, Faxing, Record keeping, Reporting and daily diary writing Meeting minutes, attending Professional Development, Team worker, Unsupervised worker, Supervising and training others
  • COMMUNITY WORK
  • Residential Youth Worker, Mentor, Houseparent, Love Bites Facilitator, culturally aware, Positive behavior, Building Rapport, Occupational Health and Safety aware, good communicator, Relaxation Sessions
  • GENERAL
  • Reliable, organized, fair, ethical, consistent, keen, calm, good communicator, cooking, drama, outdoors, Camping, Fishing, Photography, Gardening
  • Life skills teaching
  • Positive reinforcement
  • Substance abuse awareness
  • Boundaries establishment
  • Mental health support
  • Self-care awareness
  • Multicultural competence
  • Family engagement
  • Goal setting assistance
  • Community resources navigation
  • First aid and CPR
  • Special needs
  • Conflict de-escalation
  • Behavioural interventions
  • Safety monitoring
  • Advocacy
  • Program planning
  • Crisis response
  • Conflict mediation
  • Personal belongings inspection
  • Skill building
  • Personal hygiene support
  • Trauma-informed care
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Certified in CPR/AED
  • Relationship building
  • Microsoft office
  • Documentation skills
  • Client needs assessments
  • Team building
  • Task prioritization
  • Client advocacy
  • Self motivation
  • Maintaining client records
  • Behavioural management
  • Interpersonal skills
  • Conflict resolution
  • Computer literacy
  • Goal setting
  • Risk assessment
  • Crisis intervention
  • Youth advocacy
  • Life skills development
  • De-escalation techniques
  • Confidentiality practices
  • Written communication
  • Case file management
  • Document management
  • Crisis management

Certification

  • Certified Residential Youth Worker, Callistemon House/Department of Education - 20 + years.
  • Certificate - HLTAID011 - Provide First Aid 12/06/2025
    HLTAID010 - Provide basic emergency life support 12/06/2025
    HLTAID009 - Provide cardiopulmonary resuscitation 12/06/2025
  • Certificate - Foundational Cross Cultural - 31/08/2024
  • Certificate - Appropriate Workplace Behaviours - 31/08/2025
  • Certificate - Mandatory Reporting of Harm and Exploitation of Children - 13/02/2025
  • Certificate - Managing Conflict with Empathy and Effectiveness - 2025
  • Diploma of Youth Work Katherine NT 2017 (National code CHC50413)
  • Certificate 1V in Community Services Work, Katherine NT, 2013
  • Certificate - Love Bites Facilitation NAPCAN, Katherine NT, 2012
  • Certificate - Cross Cultural Awareness, Katherine NT, 2012
  • Certificate - Positive Behaviour Facilitation, Cairns QLD, 2010
  • Certificate in Residential Care, Katherine NT, 2009
  • Light Rigid Driving License - 15428 NT Expiry 10/08/2027
  • Working with Children Card - 20656 NT Expiry 19/06/2026

Timeline

Residential Youth Worker/Houseparent

Callistemon House
07.2023 - Current

Residential Youth Worker/Houseparent

Callistemon House
06.2014 - 07.2022

Employment Consultant

Jobfind Centres Australia
01.2013 - 01.2013

Manager

Palm Court Backpackers/Travel North
01.2013 - 01.2013

High School Diploma -

Alice Springs High School

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Lesley Pitt