Leslie Nykvist
Gold Coast
Summary
As being the main caretaker raising a family & running a household I have gained many skills as I've worn many hats. My Strong points are problem solving, learning new skills, organisation, budgeting & I have an excellent phone manner.
Overview
26
26
years of professional experience
Work History
Stay at Home Parent & House Caretaker
Self-employeed
10.1998 - Current
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Provided pet care services such as feeding, grooming, walking, administering medication as needed.
- Managed budgets for household expenses to optimize resource allocation and reduce costs.
- Facilitated smooth transitions during homeowners'' travels by preparing the home before departuresarrivals.
- Assisted in event planning and execution, ensuring memorable experiences for guests.
- Maintained cleanliness and organization of interior and exterior spaces, improving the overall appearance of the property.
- Coordinated with vendors to schedule timely maintenance and repairs, preventing long-term issues.
- Supervised contractors during renovations, ensuring work met quality standards and timelines.
- Handled incoming mail, packages, and deliveries with discretion and efficiency.
- Served as the primary point of contact for all household matters, streamlining communication among family members, staff, and third parties.
- Trained and mentored new staff on cleaning and safety protocols.
- Addressed customer feedback and complaints to maximize satisfaction.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Completed financial tasks by estimating costs and preparing and managing budgets.
Education
Palm Beach State High School
Gold Coast, QLDSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Appointment scheduling
- Greeting and seating clients
- File management
- Mail handling
- Front desk operations
- Positive and professional
- Customer service
- Problem-solving
Timeline
Stay at Home Parent & House Caretaker
Self-employeed
10.1998 - Current
Palm Beach State High School
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