Letesha Matheson
Mackay,QLD
Summary
Self-motivated administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. Organized and dependable employee successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Administrator
Dgh Engineering
03.2023 - Current
- Enter and maintain records and accurate data entry.
- Coordinated with human resources department to handle payroll and personnel databases.
- Timesheet & payroll entry.
- Assisting management, project managers and crew members as required with office related tasks.
- Maintain personnel, equipment and vehicle site compliance documentation, including organising training.
- Purchasing of office consumables.
- Assisting in day-to-day operation tasks as required.
- Arranging uniforms and PPE for site based employees.
Medical Receptionist
MACKAY UROLOGY
07.2018 - 03.2023
- General administration duties (Scanning, faxing, photocopying, stocktake, etc.)
- Answering phone calls and handling patients enquiries.
- Scheduling appointments for patients.
- Filing patient information, data entry and handling patient correspondence.
- Profound use with electronic medical record software such as BlueChip and Medical Director.
- Invoicing and billing.
- High standards of infection control and sterilisation processes.
- Assisting the Doctor when needed.
- Liaising with all team members and ensuring all daily tasks are completed.
- Meet and greet with patients and other health care professional.
Sandwich Artist
COSTUMER SERVICE | SUBWAY EVANS AVENUE
03.2013 - 12.2020
- Restock kitchen supplies, rotate food, and stamp the time and date on food in fridges.
- Clean food preparation equipment, work areas, and counters or tables.
- Accept payments and make change as necessary.
- Cash handling.
- Attend to costumers by telephone or in person to provide information about products or services, take or enter orders, and obtain details of complaints.
- Costumer Service.
- Training and assisting new staff members.
- Preparations to open and close the store.
- Shift Supervisor.
- Stocktake.
- Organise staff rostering.
Skills
- Honesty and integrity
- High level of customer service
- Flexibility and adaptability
- Excellent time management skills
- Ability to work well within team environments and take direction
- Strict confidentiality
- Ambition for efficiency and operational excellence
- Quick learner
- Profound use in Microsoft office software
- Attention to Detail
- Verbal and Written Communication
- Understanding of site-based processes and procedures
- Ability to prioritise and effectively complete multiple tasks throughout a work week
- Positive, proactive attitude, punctual, polite and professional
Timeline
Administrator
Dgh Engineering
03.2023 - Current
Medical Receptionist
MACKAY UROLOGY
07.2018 - 03.2023
Sandwich Artist
COSTUMER SERVICE | SUBWAY EVANS AVENUE
03.2013 - 12.2020
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