Leticia Bucci Pinto
Bankstown
Summary
Dynamic and experienced vocational teacher with a deep understanding of cheese making and a proven track record at Omnom Cheese Making, adept at engaging diverse groups through hands-on cheese-making classes. Passionate about inspiring appreciation for dairy science among students.
Overview
11
11
years of professional experience
Work History
Vocational Teacher
Omnom Cheese Making
05.2019 - Current
- Lead hands-on cheese-making classes for groups of up to 25 people, teaching participants how to make a variety of cheeses from milk in the bottle until the final product.
- Guided participants through hands-on learning experiences, ensuring they gain knowledge and appreciation for cheese in an engaging way.
- Collaborated with colleagues to create an inclusive and interactive learning environment.
- Helped train new team members (assistants and teachers), providing ongoing professional development.
- Managed inventory of ingredients and materials used in cheese making.
- Maintained cleanliness and organisation in the production area, adhering to all health and safety regulations.
Office Manager
2000idez Atacado E Varejo
01.2014 - 03.2019
- Defined clear targets and objectives and communicated to other team members
- Opened and closed location and monitored shift changes to uphold successful operation strategies and maximise business success
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic and productivity
- Enhanced team productivity by delegating tasks effectively and overseeing daily overflow
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services
- Conducted regular inventory assessments of office supplies and products sold, preventing stock shortages
- Provided exceptional customer service when addressing client inquiries/concerns via phone call or e-mail.
- Handled sensitive employee and client information with confidentiality, maintaining trust and integrity.
Education
Psychology -
São Francisco University
Itatiba, São Paulo, Brazil 12.2015
Skills
- Strong communication and presentation skills, ensuring to keep the students entertained and explaining complex processes in simple terms
- Active listening: listening to students questions and concerns, addressing them with thoughtful responses and solutions
- Classroom management: creating a positive and structured learning environment, managing multiple students with empathy and patience
- Adaptability: flexibility in teaching methods considering individual needs
- Conflict resolution: addressing any conflicts with professionalism
- Time management: effective managing class schedules
- Resource management: ensuring all equipment is available and in good working condition before each class
- Cheese-making techniques and dairy science: making a variety of cheeses and understanding of milk properties
- Food safety standards: knowledge of hygiene, sanitation and food safety laws
Timeline
Vocational Teacher
Omnom Cheese Making
05.2019 - Current
Office Manager
2000idez Atacado E Varejo
01.2014 - 03.2019
Psychology -
São Francisco University
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