Leticia McPherson
Calliope,QLD
Overview
12
12
years of professional experience
1
1
Certification
Work History
CTC Shaping Futures
05.2025 - Current
- Cert II Resource & Infrastructure
- White Card
- Confined Space
- Gas test atmospheres
- Working at Heights
- Standard 11
Associate Dispenser
OPSM Gladstone
12.2023 - 12.2023
- Answering phone calls, booking appointments, patient concerns.
- Assisting customers to purchase frames/lenses and sunglasses.
- Ensuring store front is clean.
- Online training on brand names/frames and lens types.
- Repairs/adjustments of patients frames.
Intensive Care support worker
Arches & Real Support Regional
02.2023 - 03.2023
- Direct Support Work - Ensuring YP are engaged in community, education and medical appointments.
- Collecting YP to provide short break care where needed and advised by child safety.
- Ensuring wellbeing of YP whilst in participation of program.
Various Roles
Anglicare CQ
04.2013 - 02.2022
- Direct Support Work - Day to day support of YP in program in line with current care & safety plans.
- Maintain daily structure & routine of house guidelines with YP.
- De-escalation of crisis situations.
- Assisting in YP emotional regulation.
- Ensuring YP are engaged in community, education and medical appointments.
- Completing Critical Incident Reports and Shift notes.
- Program Co-ordination – Identify current needs and behaviour management strategies for Care Planning, Safety Planning and young person focused goals.
- Team Meetings and Team bonding activities.
- Staff supervision, Annual reviews, Performance improvement opportunities.
- Rostering and Oncall – Critical Incident Reporting and Management.
- Fund Management – Wages, Program needs & Client Support.
- Liaising with stakeholders.
- Attending stakeholder & Leadership meetings.
- TCI Trainer – delivering to staff to assist in crisis de-escalation.
- Practice & Quality – Ensuring oversight of coordinators and program consistency.
- Ensuring HSQF and all audits maintain compliance.
- Identifying opportunities for continuous improvement.
- Updating forms to relevance and practicality within the program.
- Ensuring appropriate funding allocation between residential programs and regions.
Lab Tech
Soil & Coal Testing
- Performing varies tests required on samples.
- Sample Collection.
- Sample Prep.
- Ensuring WHS adherence.
- Cert IV Lab Techniques – TAFE QLD
Boarding Clerk
Inchcape Shipping Services
- Vessel tracking for completion of arrival and departure information – Crew & Cargo.
- Boarding vessels to complete paperwork required.
- Assisting in rostering of vessel attendance.
- Ensuring captain & crew members have entry permission and scheduling cabin maintenance.
- Invoicing.
Administration & Junior Paraplanning
Financial Framework Wealth Advisers
- Reception duties.
- Scheduling finance appointments.
- Printing client reports.
- Monthly client file audits & filing portfolio snapshot.
- Record of Advice – opportunities to invest or sell within client’s portfolio.
Records Trainee
Gladstone Regional Council
- Reception and administration duties.
- Scanning & Saving records to appropriate council department.
- Filing where applicable.
- Internal mail courier run.
- Cert III Business Administration
Education
Advanced Diploma of Community Sector Management - undefined
DP Training
Diploma of Child, Youth and Family Intervention - undefined
TAFE QLD
Cert IV Lab Techniques - undefined
TAFE QLD
Cert III Business Administration - undefined
TAFE QLD
Certification
- Advanced Diploma of Community Sector Management, DP Training
- Diploma of Child, Youth and Family Intervention, TAFE QLD
- TCI Trainer, TACT
- Hope & Healing
- Cert IV Lab Techniques, TAFE QLD
- Cert III Business Administration
- CPR & First Aid Certified, 2024-10-16, DGT Employment & Training
Skills
Friendly, positive attitude
Teamwork and collaboration
Flexible and adaptable
Dependable and responsible
Problem-solving
Summary
With a Certificate II in Resources and Infrastructure, this committed and driven woman is looking to use her strong soft skills and transferable job abilities in an entry-level role in the sector. devoted to learning new things and developing professionally while helping the team succeed and creating a great work atmosphere. eager to use adaptability, good communication, and problem-solving skills to further corporate objectives and improve operational effectiveness. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
CTC Shaping Futures
05.2025 - Current
Associate Dispenser
OPSM Gladstone
12.2023 - 12.2023
Intensive Care support worker
Arches & Real Support Regional
02.2023 - 03.2023
Various Roles
Anglicare CQ
04.2013 - 02.2022
Lab Tech
Soil & Coal Testing
Boarding Clerk
Inchcape Shipping Services
Administration & Junior Paraplanning
Financial Framework Wealth Advisers
Records Trainee
Gladstone Regional Council
Advanced Diploma of Community Sector Management - undefined
DP Training
Diploma of Child, Youth and Family Intervention - undefined
TAFE QLD
Cert IV Lab Techniques - undefined
TAFE QLD
Cert III Business Administration - undefined
TAFE QLD
Similar Profiles
Thomas HolderThomas Holder
Casual Junior Landscaper at Sonny's Scaping and ShapingCasual Junior Landscaper at Sonny's Scaping and Shaping
Nyeema JonesNyeema Jones
Youth Mentor Volunteer at Shaping StarsYouth Mentor Volunteer at Shaping Stars
Bobbie LincolnBobbie Lincoln
ABA Intern at Success ShapingABA Intern at Success Shaping
Thomas WhalleyThomas Whalley
Family Owned Property at Whalgara AgricultureFamily Owned Property at Whalgara Agriculture
Scarlette PhilpScarlette Philp
Work Experience at Calliope PlumbingWork Experience at Calliope Plumbing