Travel
Leticia McPherson
Calliope,QLD
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administration & Junior Paraplanning
Financial Framework Wealth Advisers
- Reception duties.
- Scheduling finance appointments.
- Printing client reports.
- Monthly client file audits & filing portfolio snapshot.
- Record of Advice – opportunities to invest or sell within client’s portfolio.
Records Trainee
Gladstone Regional Council
- Reception and administration duties.
- Scanning & Saving records to appropriate council department.
- Filing where applicable.
- Internal mail courier run.
- Cert III Business Administration
Boarding Clerk
Inchcape Shipping Services
- Vessel tracking for completion of arrival and departure information – Crew & Cargo.
- Boarding vessels to complete paperwork required.
- Assisting in rostering of vessel attendance.
- Ensuring captain & crew members have entry permission and scheduling cabin maintenance.
- Invoicing.
Lab Tech
Soil & Coal Testing
- Performing varies tests required on samples.
- Sample Collection.
- Sample Prep.
- Ensuring WHS adherence.
- Cert IV Lab Techniques – TAFE QLD
Various Roles
Anglicare CQ
04.2013 - 02.2022
- Direct Support Work - Day to day support of YP in program in line with current care & safety plans.
- Maintain daily structure & routine of house guidelines with YP.
- De-escalation of crisis situations.
- Assisting in YP emotional regulation.
- Ensuring YP are engaged in community, education and medical appointments.
- Completing Critical Incident Reports and Shift notes.
- Program Co-ordination – Identify current needs and behaviour management strategies for Care Planning, Safety Planning and young person focused goals.
- Team Meetings and Team bonding activities.
- Staff supervision, Annual reviews, Performance improvement opportunities.
- Rostering and Oncall – Critical Incident Reporting and Management.
- Fund Management – Wages, Program needs & Client Support.
- Liaising with stakeholders.
- Attending stakeholder & Leadership meetings.
- TCI Trainer – delivering to staff to assist in crisis de-escalation.
- Practice & Quality – Ensuring oversight of coordinators and program consistency.
- Ensuring HSQF and all audits maintain compliance.
- Identifying opportunities for continuous improvement.
- Updating forms to relevance and practicality within the program.
- Ensuring appropriate funding allocation between residential programs and regions.
Associate Dispenser
OPSM Gladstone
12.2023 - 12.2023
- Answering phone calls, booking appointments, patient concerns.
- Assisting customers to purchase frames/lenses and sunglasses.
- Ensuring store front is clean.
- Online training on brand names/frames and lens types.
- Repairs/adjustments of patients frames.
Intensive Care support worker
Arches & Real Support Regional
02.2023 - 03.2023
- Direct Support Work - Ensuring YP are engaged in community, education and medical appointments.
- Collecting YP to provide short break care where needed and advised by child safety.
- Ensuring wellbeing of YP whilst in participation of program.
CTC Shaping Futures
05.2025 - Current
- Cert II Resource & Infrastructure
- White Card
- Confined Space
- Gas test atmospheres
- Working at Heights
- Standard 11
Education
Advanced Diploma of Community Sector Management -
DP Training
Diploma of Child, Youth and Family Intervention - undefined
TAFE QLD
Cert IV Lab Techniques - undefined
TAFE QLD
Cert III Business Administration - undefined
TAFE QLD
Cert II - Infrastructure & Resources
GTS - OSCA
Gladstone 05.2025 - 08.2025
Certification
- CPR & First Aid Certified, 10/16/24
- Advanced Diploma of Community Sector Management, DP Training
- Diploma of Child, Youth and Family Intervention, TAFE QLD
- Cert IV Lab Techniques, TAFE QLD
- Cert III Business Administration
- Cert II Infrastructure & Resources
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Flexible and adaptable
Public speaking
Maintenance & repair
Supervision and leadership
Planning
Dependable and responsible
Data entry
Multitasking
PPE compliance
Communication
Construction principles
Interests
Health & Wellbeing
Work/life balance
Timeline
Cert II - Infrastructure & Resources
GTS - OSCA
05.2025 - 08.2025
CTC Shaping Futures
05.2025 - Current
Associate Dispenser
OPSM Gladstone
12.2023 - 12.2023
Intensive Care support worker
Arches & Real Support Regional
02.2023 - 03.2023
Various Roles
Anglicare CQ
04.2013 - 02.2022
Administration & Junior Paraplanning
Financial Framework Wealth Advisers
Records Trainee
Gladstone Regional Council
Boarding Clerk
Inchcape Shipping Services
Lab Tech
Soil & Coal Testing
Diploma of Child, Youth and Family Intervention - undefined
TAFE QLD
Cert IV Lab Techniques - undefined
TAFE QLD
Cert III Business Administration - undefined
TAFE QLD
Advanced Diploma of Community Sector Management -
DP Training
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