Aliti Namoce
Blacktown
Summary
Motivated and reliable professional with extensive experience in warehouse operations and customer service. Skilled in handling physically demanding tasks, meeting productivity goals, and maintaining a safe work environment. Recognized for strong teamwork, adaptability, and excellent interpersonal communication skills. Proficient in RF scanning and client relations. I have hands-on experience in warehouse operations, where I focus on maintaining an organized and efficient workspace. My expertise includes order picking, packing, and shipping, while ensuring the warehouse is well-stocked and safe. I excel at prioritizing tasks, working under pressure, and collaborating with team members to meet deadlines and operational goals. Committed to maintaining safety standards and ensuring smooth, error-free operations
Overview
11
11
years of professional experience
Work History
Kitchen Hand
Master Catering
01.2025 - 03.2025
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Learned other teammates' work tasks to train as backup.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Implemented new cleaning protocols, resulting in cleaner and more organized kitchen environment.
- Adapted to different kitchen stations as needed, showcasing versatility and broad skill set.
Store Person
King Living Furniture
01.2022 - 01.2024
- Exceptional attention to detail for accurate storage, picking, and shipping of products.
- Physical stamina to handle loading and unloading of furniture for deliveries and showroom setups.
- Team-oriented with the ability to work collaboratively to meet operational goals.
- Proficient in inventory management, including stock tracking, stocktaking, and order fulfillment.
- Committed to maintaining a safe work environment and adhering to safety protocols.
- Picked stock according to order sheets and prepared for transport.
- Assisted in training new employees, sharing knowledge of store procedures and best practices.
- Collaborated with team members to optimize store operations and achieve performance goals.
- Transported products with electric pallet jack to prepare for shipping.
- Promoted a safe working environment by conducting regular safety checks on all pallet jack equipment before operation.
- Gathered, sorted and scanned documents to enter into computer system.
Picker Packer
DMK Skincare
07.2020 - 03.2022
- Use RS scanners to manage inventory and process orders.
- Pack and prepare shipments with attention to fragile items.
- Organize stockrooms and maintain safety standards.
- Increase operational efficiency by streamlining workflows.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Kept work areas neat, clean and free from debris.
Customer Service Officer
Bodyfit Health Club
02.2017 - 03.2022
- Sell memberships and manage client accounts using Debit Success and ClubWare.
- Promote health supplements and engage with members to enhance satisfaction.
- Maintain a clean and safe environment in the facility.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Completed data entry to record call notes, suggestions and questions.
- Assisted call-in customers with questions and orders.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
- Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.
- Monitored check-ins to identify delinquent accounts and collect payments.
- Effectively resolved member conflicts or concerns, promoting a harmonious gym environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Receptionist
Genesis Gym
05.2015 - 01.2016
- Welcomed clients and managed front desk operations.
- Supported team members with administrative tasks.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Customer Service Officer
Hungry Jacks
01.2014 - 04.2015
- Provided excellent customer service and managed food preparation.
- Ensured compliance with hygiene and stock rotation procedures.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Store Assistant (Work Experience)
Rebel Sports
05.2014 - 06.2014
- Organized store displays and supported visual merchandising.
- Assisted customers with product inquiries and purchases.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Greeted customers entering store and offered assistance with requirements.
Education
Wyndham College - Year 11-12
Wyndham College
01.2015
Seven Hills High School - Year 7-10
Seven Hills High School
01.2014
Skills
- Warehouse operations & safety procedures
- Experience in RF scanning devices
- Boxing
- Labelling
- Loading
- Kitchen cleaning and maintenance
- Unloading
- Positive attitude
- Customer service & membership sales
- Team collaboration
- Administrative tasks & reception duties
- Customer service
- Food preparation
- Punctual and reliable
- Kitchen organization
- Dedicated work ethic
- Heavy lifting
- Kitchen operations
- Order accuracy
Languages
Fluent in English
Fluent in Fijian
Key Skills
Warehouse operations & safety procedures, Experience in RF scanning devices, Boxing, labeling, loading, and unloading, Customer service & membership sales, Administrative tasks & reception duties
Timeline
Kitchen Hand
Master Catering
01.2025 - 03.2025
Store Person
King Living Furniture
01.2022 - 01.2024
Picker Packer
DMK Skincare
07.2020 - 03.2022
Customer Service Officer
Bodyfit Health Club
02.2017 - 03.2022
Receptionist
Genesis Gym
05.2015 - 01.2016
Store Assistant (Work Experience)
Rebel Sports
05.2014 - 06.2014
Customer Service Officer
Hungry Jacks
01.2014 - 04.2015
Seven Hills High School - Year 7-10
Seven Hills High School
Wyndham College - Year 11-12
Wyndham College
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