Letisha Whittington
Ipswich
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
8
8
years of professional experience
Work History
Senior Dental Assistant/Receptionist Administrator
Dr Michael Erbacher - Browns Plains Family Dental
05.2023 - Current
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Creating rosters for staff member's and processing time sheets.
- Marketing assisting.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Confirmed appointments, communicated with clients, and updated patient records.
- Resolved patients problems and complaints.
Dental Assistant/ Receptionist
Pacific Smiles Group
08.2018 - 05.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Exposed, developed and mounted dental x-rays.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Monitored patient comfort and safety during dental procedures.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Dental Assistant/Receptionist Administrator
Dr Vishnu Sivakumar - Southside Dental Group
12.2015 - 08.2018
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Education
High School Diploma -
Woodcrest State College
Springfield, QLD11.2015
Skills
- Good Telephone Etiquette
- Team Management
- Organization and Time Management
- Attention to Detail
- Dependable and Responsible
- Problem Resolution
Timeline
Senior Dental Assistant/Receptionist Administrator
Dr Michael Erbacher - Browns Plains Family Dental
05.2023 - Current
Dental Assistant/ Receptionist
Pacific Smiles Group
08.2018 - 05.2023
Dental Assistant/Receptionist Administrator
Dr Vishnu Sivakumar - Southside Dental Group
12.2015 - 08.2018
High School Diploma -
Woodcrest State College
Similar Profiles
Tracy ArmstrongTracy Armstrong
Dental Office Manager at Plum Dental (Acquired Practice/ Dr. Michael Barry)Dental Office Manager at Plum Dental (Acquired Practice/ Dr. Michael Barry)
Elizabeth SotoElizabeth Soto
Office Manager at Dr. Michael Guice Family PracticeOffice Manager at Dr. Michael Guice Family Practice
Liberty GaliciaLiberty Galicia
Live-In Nanny at Dr. Michael Harry | FamilyLive-In Nanny at Dr. Michael Harry | Family