Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
References
Timeline
Generic

Letitia Scott

Agnes Water,QLD

Summary

To further my career by gaining rewarding long term employment with a reputable company. I have worked hard gaining experience in the fields that I am passionate about in different locations and situations, I have done this to progress in the career with the intention to move into a more professional setting to grow with my employer.

Overview

5
5
years of professional experience
1
1
Certification

Work History

PADI Dive Instructor / Dive Manager

1770 Eco Dive
12.2022 - 11.2023
  • Develop and implement all operational procedures to comply and exceed the WHS and PADI requirements.
  • Monitor and Review operations to maintain up to date procedures.
  • Teach Discover Scuba Diving program.
  • Lead Certified divers.
  • Establish and organise the daily schedule with collaboration to the day tour consisting of three other activities, including glass bottom boat tours, designated snorkel times and island tours.
  • Create and implement all running procedures to coincide with above mentioned activities.
  • Conduct detailed dive briefings before each dive with reference to PADI standards and procedures.
  • Maintain running logs of all training and diving activities.
  • Ensure all aspects of health, safety and environmental management are implemented.
  • Ensure all required paperwork/documents are completed, assessed and file accordingly, specifically liability and medical release forms for each individual before involvement in any activity.
  • Teach a range of courses for individual students and classes.
  • Enhanced diver safety by conducting thorough pre-dive briefings and equipment checks in accordance with Queensland regulation's.

Padi OWSI and Coxswain

Lady Elliot Island Eco Resort
05.2023 - 09.2023
  • Dive and Snorkel Supervisor for Open Water activities.
  • Conduct Guest Orientations.
  • Skipper Glass Bottom Boat Tours in a range of weather conditions.
  • Manoeuvre 8m vessels through Key ways, onto single and bridle moorings, positioning in appropriate area for glass bottom boat viewings and driving to weather conditions for most comfortable tour.
  • Conduct vessel safety briefings.
  • Maintain vessels daily, including pre starts, Maintenance and general cleaning.
  • Guide groups of up to 10 certified divers on the Great Barrier Reef in a range of open water conditions.
  • Teaching discover scuba diver program including pool session and open water dive.
  • Conduct Refresher pool sessions.
  • Haul and launch boats from a trailer.
  • Drive a truck towing and reversing a 4m trailer carrying guests.
  • Live in a 14 person, twin share house on an isolated coral cay in the Great Barrier Reef.
  • Assist in other departments during busy periods.
  • Participate in regular safety procedure reviews and updates.
  • Remote area critical incident management.
  • Maintained accurate records of diver qualifications and certifications, streamlining administrative processes for the dive centre.

Cruise Director

1770 Reef Eco Tours
10.2021 - 12.2022
  • Managed a rotating crew of up to 20 staff.
  • Collaborated with operations manager regularly on company matters.
  • Schedule all daily activities, including glass bottom boat tours, guided island tours and snorkel tours.
  • Inducted new staff in company procedures and policy.
  • Resolved Customer Complaints.
  • Handled stocktakes and restocking of 130 passenger vessel.
  • Managing smaller vessel masters to be on schedule.
  • Maintain a daily boat manifest to be accurate and up to date throughout the tour ensuring all passengers were accounted for at all times between different tour locations.
  • Led group activities for customers, such as guided island tours, snorkelling tours and glass bottom boat tours.
  • Administered first aid in emergency situations.
  • Stood watch on vessel bows, sterns, or bridge wings to look for obstructions or locate navigational aids.
  • Performed repairs on vessels exterior and interior.
  • Assisted Engineer in maintaining vessel engines, equipment and systems.
  • Operated fire hose, winch and davit.
  • Arranged and participated in routine safety drills.
  • Handled lines to moor vessels to wharfs, to tie up vessels to other vessels and to rig towing lines.
  • Recorded data in running ships logs.
  • Manoeuvred vessels under direction of skipper, including but not limited to 24m passenger vessel.
  • Operated VHF radio.
  • Filed all incident reports in collaboration with operations manager and skipper, including both AMSA and company reports.
  • Participated on hand in the management, reporting and investigation of marine incidence.

Waitress/Barista

1770 Marina Cafe
08.2018 - 10.2021
  • Proactive Customer service.
  • Safe food handling preparation and service.
  • POS operation.
  • Commercial kitchen cleaning health and safety.

Education

Certificate II - Coxswain Cert II Grade 1

Sea School Marine Training
Bundaberg, QLD
09.2022

High School Diploma -

St Luke's Anglican School
Bundaberg, QLD
11.2020

Skills

  • Time Management
  • Conflict resolution
  • Vessel Mooring and Fueling
  • Vessel Maintenance
  • Problem solving
  • Staff Training
  • Skippering Coxswain vessels
  • Dive and snorkel safety watch
  • Oxygen Administration
  • Safety Program Assessments
  • Incident Reporting
  • Critical Incident Management

Certification

  • Certificate II Coxswain Grade 1
  • PADI Open Water SCUBA Instructor
  • Emergency First Response Instructor
  • Responsible Service of Alcohol - QLD
  • Responsible Service of Gambling - QLD
  • First Aid and CPR
  • Class C Licence
  • Heavy Rigid Licence

Volunteer Experience

PADI Dive Instructor, Big Blue Dive Vanuatu, Port Vila, Efate, 02/01/23, 03/01/23

I joined the Big Blue team with the goal of gaining teaching and diving experience. The opportunity offered Deep, Wreck, Reef, Cavern, Drift, Night, Decompression, COTS program diving and Dive against Debris. This allowed me to expand my abilities greatly. I was teaching a range of courses to both staff and customers, as well as leading certified divers around the wide variety of sites available in Port Vila.

References

Professional References

  • Isaac Ashton

1770Reef, 1770 Eco Dive

Operations Manager, Skipper, Instructor, Owner

0401 028 300, isaacashton@hotmail.com


  • Sean (Sandy) Andrew

Lady Elliot Island Eco Resort

Guest Activities and Watersports Manager

+61 7 4156 4444, sandy@ladyelliot.com.au


Character Reference

  • Lee Wood

0439 450 933, lee1770@gmail.com

Timeline

Padi OWSI and Coxswain

Lady Elliot Island Eco Resort
05.2023 - 09.2023

PADI Dive Instructor / Dive Manager

1770 Eco Dive
12.2022 - 11.2023

Cruise Director

1770 Reef Eco Tours
10.2021 - 12.2022

Waitress/Barista

1770 Marina Cafe
08.2018 - 10.2021

Certificate II - Coxswain Cert II Grade 1

Sea School Marine Training

High School Diploma -

St Luke's Anglican School

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Letitia Scott