Letizia Amoroso

• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
• Greeted and seated guests to provide friendly and welcoming experience.
• Maintained clean and organized dining areas for an enjoyable guest experience.

Section Waiter at Amici and Pacific restaurants at Intercontinental Hayman island resort 5 stars resort. I’ve been working mostly for dinner and breakfast buffet service.

Waitress working mainly for breakfast service for Theo Randall restaurant.

I have the great opportunity to be part of a company in which I had and still have the chance to learn even after over a year. I have been given good opportunity where I do challenged myself in a fast paced environment, communicating successfully with a wide team and having the possibility to learn about many different cultures. My main duties are taking orders and payments, interacting with the guests, having great knowledge of the menu and the clearing and resetting tables. I also alternate between different departments in the hotel, like lounge bar barista or commis waiter for lunch service.

First experience as waitress for a fine dining steakhouse located in London city centre, in which I have learned many new notions about meet cuts and traditional British roasts.

• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Used upselling methods featuring specials to complement dishes.
• Provided efficient food and drinks service for high levels of customer satisfaction.
• Participated in staff meetings to discuss specials, menu changes and group reservations.
• Delivered exceptional service by greeting and serving customers in timely, friendly manner.

Waitress at The Nickle bar, it's been a very unique and memorable experience and introduction to a very elegant and "selective" type of service and approach to the guests, where I had the opportunity to work with great professionals in a fast pace environment. My main duties were serving drinks during live music events hosted every night, clearing and resetting tables, taking payments and late night closing duties.

Waitress for a busy Italian restaurant a touristy area in east side London.

• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
• Enforced social distancing policies to maximise safety of staff and customers.
• Provided menu and offered recommendations to complement dining experience.

Waitress in a busy restaurant city centre in London, with a morning breakfast shift. As my second opportunity in a company I was already familiar, I was already prepared for the kind of service they provide, and that has supported my quick growth and right support to the team.

My duties were being a barista, clearing and resetting table, taking orders and payments.

As second experience as waitress in a Spanish pub/restaurant, it has really helped me being part of the service to improve my Spanish, and to learn everything about the locals dining habits, culinary and traditions.

My job was to clear and re set tables, taking orders, barista, kitchen helper and cleaning the restaurant.

Waitress and part of family business. I contributed to the opening and progress of my parent's activity, an Italian restaurant/pub in the center of a busy touristy city in Balearic Islands.

I was responsible for the service, taking payments, the cleanings, bar and kitchen, organising events and closing/cashier duties.

First experience working in a foreign country and for a five stars hotel company,in which I found myself very confident into learning about.

I have been fully trained for three months as commis waitress, working with amazing professionals, and that has given me the best introduction to the British style hospitality steps, by learning how to best approach to the guests in the English language (in which I was already confident speaking) while also bringing myself and my competencies

. It was a very positive and enriching experience that gave me a lot of positivity and knowledge.

Waitress in a Brazilian sushi restaurant born in Milan and London.

I've been trained and learned about the Brazilian food and culture,and that motivated me at being very interested and caring about the dishes, train the new staff and succeeding in selling challenges.

I had the chance to work in three busy and touristy areas of central Milan and one in London, and my responsibilities alternate between floor and cashier.

First experience as waitress in a busy area in Milan city centre.