Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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LETOYA MCCOY

Darwin,Northern Territory

Summary

Organized administrative professional experienced in providing exceptional customer service. Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, data entry, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with clients. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Receptionist

Danila Dilba
Darwin, NT
11.2023 - 02.2024
  • Greeted visitors warmly and ensured they had a positive experience
  • Answered phones professionally in accordance with organizational protocols.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Childcare Educator

Creative Kid
Howard Springs, NT
11.2022 - 01.2023
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.

Education

High School Diploma -

SEDA College
Darwin, Northern Territory
09.2021

Skills

  • Telephone Skills
  • Database Administration
  • Time Management
  • Organization and Efficiency
  • Information Protection
  • Patient Information Collection
  • Organization skills
  • Telephone skills
  • Data Entry
  • Verbal and written communication

Certification

  • Full drivers licence
  • Working with children's card

References

Francis Gill

State Manager. Principle of SEDA College NT

Email: FrancisG@sedagroup.com.au

PH: 0448 718 154

Timeline

Receptionist

Danila Dilba
11.2023 - 02.2024

Childcare Educator

Creative Kid
11.2022 - 01.2023

High School Diploma -

SEDA College
LETOYA MCCOY