Summary
Overview
Work History
Education
Skills
Personal
Timeline
AdministrativeAssistant

Letticia Galati

Hamilton Hill,WA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Well versed in the use of Xero including invoicing and payroll.

Often have dealings with drivers and employers, handle all accreditation needs including but not limited to ensuring all registrations of all vehicles and moving permits are active and up to date, all running sheets are complete and correct, all jobs are completed, all faults are recorded and the list goes on.


Overview

15
15
years of professional experience

Work History

Administrative Assistant

Galati Logistics Pty Ltd
01.2020 - Current
  • Invoicing
  • Email communications and correspondence
  • Annual accreditation requirements (Transport company)
  • Maintain communications with all drivers
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.

Checkout Operator

Spudshed Jandakot
03.2015 - 10.2016
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.

Apprentice Hairdresser

Selina Tespan
01.2009 - 09.2012
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Assisted senior hairdressers in complex tasks, ensuring smooth salon operations and timely service delivery.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.

Education

No Degree -

Serpentine Jarrahdale Grammar School
Mundijong, WA
09.2010

No Degree -

Emmanuel Catholic College
Beeliar, WA
09.2008

Skills

  • Customer Service
  • Computer Skills
  • Office Administration
  • Time Management
  • Xero
  • Relationship Building
  • Payroll and budgeting
  • Office Equipment Maintenance

Personal

I am wife and a mother of two children (11)(09) and step mother to four other children (14)(09)(06)(03) and while i have a busy life it has shown me just how important organisation and planning really is. Managing six children really shows just how many tasks i can handle at one time, however they do only overlap over the weekend and school holiday period and while it is an extremely rewarding job to complete alone i am lucky that i have ample amounts of family support and assistance when needed. 

Timeline

Administrative Assistant

Galati Logistics Pty Ltd
01.2020 - Current

Checkout Operator

Spudshed Jandakot
03.2015 - 10.2016

Apprentice Hairdresser

Selina Tespan
01.2009 - 09.2012

No Degree -

Serpentine Jarrahdale Grammar School

No Degree -

Emmanuel Catholic College
Letticia Galati