Leung Wai Yee Candace
Macgregor,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Sales Representative
Klean King Co & Ltd
Coopers Plains, QLD
05.2022 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Met with existing multi-cultural F&B customers ( over 200 accounts ) and prospects to discuss business needs and recommend optimal solutions.
- Implemented marketing strategies and techniques, i.e RED, Facebook, Online order platform to increase revenue and customer satisfaction.
- Established new accounts through cold calling and personal visits to potential customers.
Assistant Educator
Sunsise Kids Early Education & Care
Upper Mount Gravatt, QLD
08.2020 - 04.2022
- Deliver cycle of planning, curriculum and outcomes for each child
- Create a friendly, secure, and stimulating interactive learning environment
- Ensure a high level of health & safety standards are always maintained
- Develop and maintain Quality Improvement Plan.
- Delivered personalized educational, behavioural and emotional support to individual students to enable positive learning outcomes.
Assistant Brand Manager
Agnes B. HK Ltd
Hong Kong, Hong Kong
12.2016 - 04.2020
- Formulate marketing and budget plans
- Closely monitor expenditure against plan and set priority on usage
- Provide product management expertise, advise marketing manager on brand positioning, marketplace research and consumer research
- Successfully develop and launch 5 new products that increased market share from 10% to 20% in 1 year
- Develop a short and long term business plan for the brand that addressed product holes, new markets, distribution strategy and profit forecast
- Develop dealer and end-user marketing collateral and programs that promoted the value proposition
- Initiate new sales coverage strategy with the support of sales management that added $1M+ of new distribution business within a year
Salon de the Manager
Joel Robuchon China
Shanghai, China
02.2016 - 09.2016
- Manage new flagship store opening well ahead of planned schedule
- Increase beverage category growth significantly through launches of new LTO (Limited Time Offer) products and existing product improvements
- Develop French cuisine and beverage category strategy opportunities within product lines by analyzing data to understand consumer wants, needs, and beliefs for test products and national launches
- Write creative briefs for merchandising and advertising including print, Internet and in-store interactive POP
- Assist with product forecasting and program budget tracking
- Determined sales expectations
- Complied and analyzed data to measure the success of French products in Chinese markets.
Senior Assistant Manager
Joel Robuchon
06.2012 - 01.2016
- Develop and execute territory-wise public relations, marketing, event and advertising program to raise awareness of brand image of the company
- Monitor market trends and oversee advertising and marketing activities to ensure the right message delivert for french cuisine
- Work closely with agencies in the development and launch of company website site including graphic design, website contents and layout and delivere within budget and on time
- Work directly with CEO to develop marketing plans and initiatives to increase sales, brand awareness, and to execute all marketing functions
- Strategically involve in the development of products and services, define targets, budgets and goals and initiate new marketing procedures and policies to enhance customer experience within the retail establishments
- Consistently meet and exceed client expectations and project requests on time and within budget
- Secured strategic partnerships with Lancome, Lane Crawford, Harbour City, Elements, IFC, etc
- Chair business development, planning meetings
- Supervisor a team of 20 employees (operation staff)
Hostess
Intercontinental Hong Kong, NOBU restaurant
Hong Kong
09.2009 - 04.2010
- Supervise a sub-team of 6 colleagues to provide quality service to restaurant guests and ensure smooth operation
- Chair weekly operational meeting
- Resolve operational conflicts between staff and guests
- Prepare monthly analysis and report
- Assist in service blueprinting for service improvement and innovation
- Manage marketing comparison quarterly
- Make decision on menu engineering
Education
Diploma of Early Education And Care
Tafe Queesland
Australia03.2022
Bachelor of Arts - International Economics and Trade
Jinan University
China06.2009
High School Diploma -
Pui Ching Middle School
Hong Kong06.2004
Skills
- Detail-Oriented
- Building Customer Trust and Loyalty
- New Business Opportunities
- Compassionate Communication Skills
Additional Information
- Expected Salary: Negotiable
- Availability: ASAP
- Visa status: Australia Permanent Residency
Timeline
Sales Representative
Klean King Co & Ltd
05.2022 - Current
Assistant Educator
Sunsise Kids Early Education & Care
08.2020 - 04.2022
Assistant Brand Manager
Agnes B. HK Ltd
12.2016 - 04.2020
Salon de the Manager
Joel Robuchon China
02.2016 - 09.2016
Senior Assistant Manager
Joel Robuchon
06.2012 - 01.2016
Hostess
Intercontinental Hong Kong, NOBU restaurant
09.2009 - 04.2010
Diploma of Early Education And Care
Tafe Queesland
Bachelor of Arts - International Economics and Trade
Jinan University
High School Diploma -
Pui Ching Middle School
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