Levan Signal-Hocking
Gold Coast,QLD
Summary
Motivated Customer service representative committed to providing high quality service for guests experiences. Positive and friendly personality with excellent interpersonal and relationship-building skill,improving customer satisfactions and creating a positive work environment.
Overview
7
7
years of professional experience
Work History
Bar Supervisor / Bartender
Republic Hospitality
06.2022 - 09.2023
- Regularly worked between multiple venues diversifying my skill set and knowledge of the industry. Such venues as Attiqa a small specialized Gin and cocktail bar to larger venues as Ballarat a high paced restaurant / Nightclub .
- Trained new staff on bar operations, etiquette and how to create our menu while maintaining high standards.
- Motivated our team to achieve monthly goals by creating a fun and competitive environment.
- Completed bar opening and closing procedures.
- Handled cash accurately and prepared nightly deposits.
Refrigeration Technician
AHC
01.2021 - 05.2022
- Maintained safety standards by using appropriate protective gear and adhering to best practices.
- operated a small team and completed tasks swiftly and to a high standard.
Bartender/Security Guard
Lawrenson Group
02.2019 - 01.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Locomotive Driver
Transdev
01.2019 - 03.2020
- Implemented safe environment and adherence to guidelines of company safety policies and procedures..
- Maintained records of train movements, daily logs and train performance reports.
- Operated locomotives for transport throughout the city.
Park Ranger
Department Of Conservation
06.2018 - 12.2018
- Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
- Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
- worked Ten days on and Four off.
Camp Counselor
YMCA Canada
03.2017 - 09.2017
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Education
College NCEA -
Saint Johns College
Hamilton,NZ12.2016
Course -
Waikato Institute of Technology
Hamilton,NZ01.2022
Skills
- Communication
- Problem solving
- Time management
- Leadership
- In depth knowledge of spirits and beer
- Presentation
Hobbies
- Travel and adventure
- Surfing
- Snow Boarding
- Photography
Timeline
Bar Supervisor / Bartender
Republic Hospitality
06.2022 - 09.2023
Refrigeration Technician
AHC
01.2021 - 05.2022
Bartender/Security Guard
Lawrenson Group
02.2019 - 01.2021
Locomotive Driver
Transdev
01.2019 - 03.2020
Park Ranger
Department Of Conservation
06.2018 - 12.2018
Camp Counselor
YMCA Canada
03.2017 - 09.2017
College NCEA -
Saint Johns College
Course -
Waikato Institute of Technology
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