Detail-oriented professional with experience in client communications, sales and managing a small business. Skilled in organising information, managing schedules and maintaining accurate records. Strong work ethic, ability to learn quickly and motivated to contribute effectively in a data entry role.
Overview
9
9
years of professional experience
Work History
Car Detailer
Self Employed
Gold Coast/Brisbane, QLD
06.2025 - Current
Handled customer inquiries, providing tailored service recommendations to enhance customer satisfaction.
Cleaned cars both externally and internally by hand or with use of automated equipment.
Developed and maintained website for car detailing business, incorporating design, SEO, and online booking to improve user experience.
Oversaw inventory management, sourcing, and purchasing of detailing supplies and equipment to ensure operational efficiency.
Game Master/Arcade Attendant
Otherworld HQ
Surfers Paradise, QLD
10.2024 - 06.2025
Facilitated immersive gaming experiences for participants in live-action events.
Coordinated game logistics to enable seamless transitions between scenarios, enhancing participant engagement.
Trained new Game Masters on operational procedures and event management techniques to ensure consistent quality of experiences.
Operated arcade machines and ensured proper functionality for customer enjoyment.
Managed cash handling/ticket sales.
Oversaw prize inventory accuracy and timely replenishment to maintain customer satisfaction and engagement.
Appointment Setter
Integral Wealth Group
Gold Coast, QLD
06.2022 - 09.2024
Contacted warm leads to perform Superannuation health checks, increasing client engagement.
Clarified Superannuation options, enabling clients to make informed decisions about self-managed or private funds.
Scheduled appointments with financial advisors for clients prepared to advance their financial planning.
Maintained detailed records of client interactions and follow-ups using CRM systems.
Telemarketer
Integral Advisory Solutions
Gold Coast, QLD
05.2022 - 06.2022
Conducted outbound cold calls to potential clients to gauge interest in free superannuation health checks, contributing to lead generation.
Asked targeted questions to gather insights on clients' superannuation accounts and financial goals, facilitating tailored service offerings.
Scheduled appointments to sales team, ensuring accurate client information and follow up.
Maintained high call volume daily, consistently meeting KPI targets and enhancing sales pipeline.
Used CRM tools to log call outcomes and track client interactions efficiently
Back Area Crew Member
McDonald's
Pimpama, QLD
01.2017 - 12.2021
Prepared food items following standardized recipes and safety guidelines to ensure quality and compliance.
Operated kitchen equipment safely and efficiently during peak hours.
Maintained cleanliness and organization of workstations and dining areas to uphold health standards and enhance customer experience.
Assisted in inventory management by restocking supplies promptly to support smooth kitchen operations.
Conducted daily inventory checks to ensure adequate supply levels.