Levi Draper-Thompson
Gold Coast,QLD
Summary
Punctual and efficient driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash, Menulog, UberEats
01.2022 - Current
- Delivering food, groceries and pharmaceuticals to customers in a safe, courteous, and timely manner
- Safely following navigational directions from GPS through the city
- Interacting with customers pleasantly to meet needs and drive satisfaction
- Completed on-time deliveries by choosing best and most efficient routes.
Debt Collection Officer
Serco (Australian Taxation Office)
04.2023 - 06.2023
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanour.
- Identified and contacted customers with overdue accounts to address payment status.
- Negotiated payment plans with customers to prevent accounts from entering collections.
Team Member
Coles Supermarket
09.2018 - 03.2022
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Assisted with inventory counts and stocking of merchandise.
Education
High School Diploma -
Southport State High School
Southport, QLD11.2019
Skills
- Proficient in practical and efficient work methodologies
- Demonstrated expertise in safe driving techniques
- Committed to delivering outstanding customer assistance
- Skilled in analysing and resolving complex problems
- Keen attention to detail to ensure accuracy and precision
- Patient and composed while handling challenges
- Knowledgeable in automotive mechanics and car maintenance
Certification
- Certificate II in Retail Services
- Certificate II in Tourism
- Certificate I in Financial Services
Education Achievements
- Biggera Waters Primary School, 2006, 2013
- Southport State High School, 2014, 2019
Hobbies and Interests
- Proficient in Photography, capturing compelling visuals with artistic finesse.
- Knowledgeable in Stock/Crypto Trading, proficient at analysing market trends and making informed financial decisions.
- Skilled in Creative Art, utilising innovative techniques to produce imaginative and impactful creations.
- Familiarity with Business practices, displaying a fundamental understanding of key concepts and strategies for successful enterprise.
Timeline
Debt Collection Officer
Serco (Australian Taxation Office)
04.2023 - 06.2023
Delivery Driver
DoorDash, Menulog, UberEats
01.2022 - Current
Team Member
Coles Supermarket
09.2018 - 03.2022
High School Diploma -
Southport State High School
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