Summary
Overview
Work History
Education
Skills
Timeline
Generic

Levi Martins

Shellharbour,NSW

Summary

Hardworking and determined individual who is eager to take on various responsibilities within a workplace. In the past as an experienced crew member and back area leader at McDonald's and a current team member at Guzman Y Gomez, I have developed a high understanding of work standards, responsibilities, expectations and have also developed leadership skills within a busy work environment. At all times I display a positive attitude towards work and achieving excellent results both individually and in a team environment. Having also gained experience with customer service through Sales and Drive Thru I am confident in my abilities to take on new tasks and strive to be the best version of myself possible in any given work environment.

Overview

5
5
years of professional experience

Work History

Team Member

Guzman Y Gomez
07.2024 - Current
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Back Area Crew Member

McDonald's
09.2019 - 03.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Able to communicate very effectively with other employees and crew members whenunder pressure during busy periods
  • Displayed organisational and strategic skills as a chosen Area leader- whom isresponsible for overlooking and organising crew members as well as overall performanceof kitchen ensuring ways to better improve back area results and quality production.
  • Improved customer satisfaction by providing efficient and courteous service in the backarea operations.
  • Strictly adhered to company policies and procedures regarding food preparationprocesses, consistently delivering on quality standards and customer expectations.
  • Collaborated with team members to ensure smooth workflow and meet high volumedemands during peak hours.
  • Maintained cleanliness and organization of workstations, contributing to a safe andsanitary work environment.
  • Ensured food items were properly stored, following established guidelines fortemperature control and minimizing cross-contamination risks.
  • Demonstrated adaptability by learning multiple stations within the back area operations,

increasing versatility as a team member.

Education

High School Diploma -

Edmund Rice College
Wollongong, NSW
12.2023

Skills

Customer Service

Positive Attitude

Teamwork and Collaboration

Problem-Solving

Following Instructions

Heavy Lifting

Timeline

Team Member

Guzman Y Gomez
07.2024 - Current

Back Area Crew Member

McDonald's
09.2019 - 03.2024

High School Diploma -

Edmund Rice College
Levi Martins