Levi Robertson
Melbourne,VIC
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
7
7
years of professional experience
Work History
Customer Service
Coles
Melbourne,Cheltenham, Victoria
08.2024 - Current
- Provided customers with product information and resolved their issues in a timely manner.
- Assisted customers in navigating the website, placing orders, and completing payments.
- Resolved customer complaints regarding services or products in a professional manner.
- Explained benefits and advantages of different product and service offerings to customers.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Canteen Cashier
Cheltenham Primary School
Melbourne,Cheltenham, Victoria
01.2018 - 12.2024
- Greeted and served fellow peers
- Displayed accurate cash transactions on purchased items
- Ensured products passed the due date were not sold to peers
Education
High School Diploma -
Cheltenham Secondary College
Melbourne,Victoria10-2024
Skills
- Complaint Handling
- Issue Escalation
- Customer queries
- Team Collaboration
- Positive and Constructive Feedback
- Time Management
- Work Prioritization
- Issue Resolution
- Continuous Improvement
Accomplishments
- Awarded fastest checkout
- Recognized as an effective and efficient worker by my supervisors and peers
- Acknowledged by Store Manager for my productivity in jobs
- Meeting expectations of KPI's to reach business objectives
References
George Renieris- Coles Customer Supervisor | Former Southland Elite Supplements Employee
Contact number: 0452200395
Grace Moser- Coles Customer Service Supervisor
Contact number: 0466829229
Alec Stanley- Coles Customer Service Supervisor
Contact number: 0413 970 596
Timeline
Customer Service
Coles
08.2024 - Current
Canteen Cashier
Cheltenham Primary School
01.2018 - 12.2024
High School Diploma -
Cheltenham Secondary College
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