Levin Marco
Berserker,Australia
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Oporto
06.2025 - Current
- Supervised daily operations, ensuring compliance with safety standards and protocols.
- Trained and mentored team members, fostering a culture of continuous improvement and accountability.
- Implemented workflow efficiencies that enhanced productivity and reduced operational delays.
- Coordinated shift schedules, optimizing staffing levels to meet business demands effectively.
- Managed inventory control processes, minimizing waste and improving resource allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Shift Leader
Dominos's Pizza
07.2024 - Current
- Solely responsible for closing shift operations, including store lockdown, cleaning, and compliance with food safety standards.
- Handled inventory checks, restocking, and waste management to ensure next-day readiness.
- Performed cash reconciliation and end-of-day financial reporting with high accuracy.
- Assisted in food preparation, oven operation, and quality checks during peak hours.
- Delivered orders promptly while maintaining exceptional customer service and safety standards.
- Provided informal training and support to new team members, ensuring smooth shift handovers.
- Trained new team members on delivery protocols and customer service standards.
Crew Member
Hungry Jack's
11.2024 - 03.2025
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.
- Collaborated with team members to streamline order preparation and improve service speed.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Data Analyst / IT Assistant
Apollo E-Commerce
01.2018 - 01.2024
- Researched product specifications and maintained catalogues for online platforms.
- Oversaw system performance, provided desktop support, and trained junior staff.
- Created product databases and optimized price listing processes.
- Ensured data accuracy and resolved technical issues efficiently.
E-Commerce Specialist
2nd Office Inc.
11.2014 - 12.2017
- Entered, verified, and managed large datasets with high accuracy.
- Generated reports using advanced Excel functions.
- Reviewed data to avoid duplication and maintain integrity.
Claims Processor
Hinduja Global Solutions
02.2014 - 10.2014
- Processed medical insurance claims according to HIPAA standards.
- Reviewed coding information and resolved claim discrepancies.
Data Analyst
Accenture
05.2013 - 01.2014
- Handled confidential patient data and ensured transcription accuracy.
- Delivered detailed reports and supported team quality goals.
- Managed data entry processes for electronic health records, ensuring accuracy and compliance with regulations.
- Collaborated with cross-functional teams to streamline data management workflows and enhance operational efficiency.
- Monitored data integrity through regular audits, identifying discrepancies and implementing corrective actions.
Education
Master Of Information Technology - Information And Communication Technology
CQUniversity Rockhampton North
Rockhampton, QLD, Australia06-2026
Bachelor Of Science - Internal Auditing
Far Eastern University
Manila, Philippines01.2013
Skills
- Data Analysis & Integrity
- Database Management & Reporting
- E-commerce Product Management (Amazon, eBay)
- Inventory Auditing & Workflow Scheduling
- IT Support & Troubleshooting
- Claims Processing & Medical Terminology
- Google Suite
- Microsoft Office
- Excel (Advanced)
- Photoshop (Basic)
- Business Operations & Team Leadership
- Customer Service & Communication
- Time Management & Multitasking
- Food Safety & Equipment Sanitation
- Driving
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Policy enforcement
- Safety awareness
- Operations management
- Staff development
- Cash handling expertise
Certification
- First Aid/CPR Certified
Languages
Filipino, Native
English, Fluent
English Proficiency
PTE Academic (Pearson Test of English), Overall Band - 69, 2024-02-28, MISNET Education Inc., Manila
Work Rights - Visa
Student Visa Subclass 500
Timeline
Shift Supervisor
Oporto
06.2025 - Current
Crew Member
Hungry Jack's
11.2024 - 03.2025
Shift Leader
Dominos's Pizza
07.2024 - Current
Data Analyst / IT Assistant
Apollo E-Commerce
01.2018 - 01.2024
E-Commerce Specialist
2nd Office Inc.
11.2014 - 12.2017
Claims Processor
Hinduja Global Solutions
02.2014 - 10.2014
Data Analyst
Accenture
05.2013 - 01.2014
Bachelor Of Science - Internal Auditing
Far Eastern University
Master Of Information Technology - Information And Communication Technology
CQUniversity Rockhampton North