Lewes Brown

• Managing a dynamic portfolio of 700+ trades businesses across Australia.
• Serving as a trusted advisor and primary point of contact.
• Cultivating and nurturing strong relationships with my portfolio of accounts.
• Overseeing the entire life cycle of trades' hipages accounts from seamless onboarding and ongoing support, to strategic up-selling and successful retention.
• Consulting with clients to build tailored plans, helping their specific needs.
• Exceeding retention and revenue growth targets with a focus on meeting multiple qualifiers.
  

• Managing a dynamic portfolio of 700+ trades businesses across Australia.
• Serving as a trusted advisor and primary point of contact.
• Cultivating and nurturing strong relationships with my portfolio of accounts.
• Overseeing the entire life cycle of trades' hipages accounts from seamless onboarding and ongoing support, to strategic up-selling and successful retention.
• Consulting with clients to build tailored plans, helping their specific needs.
• Exceeding retention and revenue growth targets with a focus on meeting multiple qualifiers.

• Generated new leads and opportunities through networking, cold-calling, and other sales & marketing techniques.
• Collaborated with sales teams to deliver tailored networking solutions for clients.
• Provided pre-sales technical support, including product demos and solution recommendations.
• Delivered post-event support, ensuring customer satisfaction and repeat business.
• Assisted in generating proposals and quotes for networking-related sales opportunities.
• Managed network infrastructure for live events, ensuring seamless connectivity and minimal downtime.

• This was my first job in Australia and it was helping my mates roofing company.
• Lifting slates up and down ladders onto the the roof.
• Ensuring the site was tidy at all times.
• Helping the roofers with small tasks.
• Meeting deadlines and working effectively within a team.

• Handling enquiries from prospective customers and brokers on different mortgage solutions.
• Providing technical explanations on different product offerings to suit customers’ needs.
• Performing technical sales presentations and overcoming objections in the technical sales consulting process.
• Working to KPI’s and sales targets.
• Customising proposals and quotes, and negotiating agreements with customers.

• Interacting with customers face to face, taking bets from customers.
• Ensuring all customers are comfortable and feel valued in the shop, offering them tea/coffee.
• Keeping up to date with odds and the betting environment and attending monthly workshops.

• Bring Customers meals to their rooms.
• Providing first class customer service on the phone and also when in the customers room.
• Exceeding Customers expectations consistently.
• Daily restocking the Customers mini bars,