Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lewis Beange

6/102 Darling Road, Malvern East,VIC

Summary

I am a passionate, innovative and experienced general insurance specialist, with a focus on product design and policy wording development (I'm a policy nerd). I believe that problem solving should start and end with the people who have to work the solution. I love to learn and to share what I know - curiosity is the first step to learning. I believe that the key to understanding is listening. I don't like Brussel sprouts.

Overview

19
19
years of professional experience

Work History

Senior Property Underwriter

Ansvar Insurance Ltd
03.2023 - Current
  • Responsible for underwriting major/strategic and large mid-market ISR Property renewals and new business, as well as acting as mentor and technical referral point for VIC property underwriting team. Consistently exceeded retention target of 85%.
  • Conducted periodic reviews of existing policies, recommending adjustments as needed based on updated risk assessments.
  • Evaluated potential reinsurance options to minimize company exposure while maintaining competitive pricing strategies.

National Product Specialist, Accident & Health

QBE Australia
07.2021 - 10.2021
  • Primary focus on executing the product review strategy for QBE's Accident & Health insurance products, ensuring compliance with legislative changes and providing technical referral support. This included redrafting and updating the entire A&H product suite policy wordings to remove any unfair contract terms and provide innovative and market-leading coverage. Completed review of all 76 policy wordings in 3 months.
  • Managed product lifecycle stages effectively, ensuring smooth transitions between development phases.

Insurance Officer

Victorian Power Networks (Citipower, Powercor & United Energy)
09.2020 - 07.2021
  • Administered group insurance program and coordinated risk and insurance projects for organization. Achieved renewal of insurance program with no reduction in capacity.
  • Conducted thorough reviews of policy applications for accuracy and completeness before approval.
  • Assisted management team in developing annual budgets and financial forecasts, taking into account factors such as market trends, premium growth expectations, and risk assessments.
  • Provided advice to development and procurement teams in relation to upcoming contracts and relevant insurance implications, including sourcing additional coverage where necessary.

Product & Underwriting Manager, Travel

Auto & General Insurance
02.2020 - 06.2020
  • Managed technical underwriting and product management of travel insurance portfolio, including policy wording review and compliance.
  • Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
  • Improved underwriting performance by streamlining processes and implementing best practices.
  • Coordinated cross-functional projects aimed at improving overall business performance through innovative problem-solving approaches.
  • Mentored junior underwriters in best practices, contributing to their professional development within organization.

Product Manager, White Label Products

Avant Mutual Group Ltd
09.2016 - 01.2020
  • Developed and implemented white label solutions for Business Insurance Cyber Liability and Travel Insurance to 41,000 doctors and 17,000 medical practices Australia Wide, including drafting agreements, reviewing and amending policy wordings to tailor and differentiate offer and providing ongoing product support for underwriting, sales and operations staff.
  • Developed product documentation, marketing collateral to communicate upcoming features and products to internal teams.
  • Managed full product lifecycle, from ideation through post-launch support, including working with developers and implementing digital platforms and tech-based solutions, ensuring consistent quality control measures were in place.
  • Managed stakeholder expectations effectively throughout entire product development process, including senior executive & C-suite stakeholders.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.

Development Underwriter

Axis Underwriting Services Pty Ltd
10.2014 - 09.2016
  • Underwrote various lines of business and managed relationships with brokers and strategic partners..
  • Documented underwriting decisions and provided evidence of compliance with applicable regulations.
  • Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
  • Developed strong relationships with brokers, leading to higher volume of quality submissions and successful conversion of new business opportunities.
  • Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.

Paralegal

Moray & Agnew Lawyers
01.2013 - 10.2014
  • Provided legal support and policy/coverage specific training in relation to legal proceedings involving insurance contracts.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Edited and proofread legal documents to verify accuracy.
  • Prepared legal briefs, motions, and pleadings.
  • Researched statutes, decisions, legal articles, and codes.
  • Attended court hearings and depositions to take notes and document proceedings.

National Technical Manager, Property

Wesfarmers Insurance Ltd
02.2012 - 12.2012

Managed national property portfolio and provided underwriting support and training, including transition to XOL treaty reinsurance from proportional surplus treaty .

  • Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels, including annual week-long intensive ISR training program for 30-50 underwriters
  • Coordinated implementing new product and associated technical/IT enhancements into broader organizational goals seamlessly, including roll out of external broker platforms (Aon Vertex, Steadfast etc) and internal digital rating tools.
  • Optimized team performance by establishing underwriting authority matrix and experience banding for clearer progression and development of underwriters.
  • Mentored junior staff members, fostering supportive environment and promoting professional development.

ISR Leader/Senior Property Underwriter

Lumley Insurance/Wesfarmers Insurance Ltd
06.2011 - 01.2012
  • Underwrote ISR business and managed team of seven underwriters. Oversaw day-to-day activities of seven employees, including training employees on ISR Property and assigning broker panels and renewal workloads, including exceeding retention and new business targets consistently (targets 90% and 20% respectively).
  • Mentored junior staff members, helping them develop leadership skills and advance their careers within organization.
  • Cultivated strong relationships with both internal and external stakeholders, improving overall satisfaction and trust in leadership capabilities.
  • Provided monthly reporting for underwriting forecast analysis and additional ad-hoc reporting in support of decision-making.

Property & Liability Underwriter

Lumley Insurance/Wesfarmers Insurance Ltd
03.2009 - 06.2011
  • Underwrote property and liability business within authority limits.
  • Documented underwriting decisions and provided evidence of compliance with applicable regulations.
  • Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
  • Developed strong relationships with brokers, leading to higher volume of quality submissions and portfolio profitability.

Account Executive

Dominion Underwriting Agency
04.2008 - 03.2009
  • Underwrote various lines of business and managed relationships with brokers and clients.
  • Attended networking events to build relationships and identify sales opportunities.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.

Underwriter, Financial Lines and Accident & Health

AIG Australia
03.2005 - 01.2008
  • Underwrote financial lines and accident & health products within authority limits
  • Supported review, acceptance, or denial of new or renewal business after carefully reviewing all information.
  • Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.

Education

Bachelor of Communication & Cultural Studies - English Literature

Curtin University of Technology
Perth, WA
06.2004

Skills

  • Product development and management

  • Policy wording design & development (draft, review, edit and endorsements)

  • Underwriting and portfolio management

  • Relationship management and business development

  • Technical training and development of learning resources

  • Stakeholder engagement, influencing and conflict resolution

References

References available upon request.

Timeline

Senior Property Underwriter

Ansvar Insurance Ltd
03.2023 - Current

National Product Specialist, Accident & Health

QBE Australia
07.2021 - 10.2021

Insurance Officer

Victorian Power Networks (Citipower, Powercor & United Energy)
09.2020 - 07.2021

Product & Underwriting Manager, Travel

Auto & General Insurance
02.2020 - 06.2020

Product Manager, White Label Products

Avant Mutual Group Ltd
09.2016 - 01.2020

Development Underwriter

Axis Underwriting Services Pty Ltd
10.2014 - 09.2016

Paralegal

Moray & Agnew Lawyers
01.2013 - 10.2014

National Technical Manager, Property

Wesfarmers Insurance Ltd
02.2012 - 12.2012

ISR Leader/Senior Property Underwriter

Lumley Insurance/Wesfarmers Insurance Ltd
06.2011 - 01.2012

Property & Liability Underwriter

Lumley Insurance/Wesfarmers Insurance Ltd
03.2009 - 06.2011

Account Executive

Dominion Underwriting Agency
04.2008 - 03.2009

Underwriter, Financial Lines and Accident & Health

AIG Australia
03.2005 - 01.2008

Bachelor of Communication & Cultural Studies - English Literature

Curtin University of Technology
Lewis Beange