Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lewis Chen

Wollongong,NSW

Summary

Enthusiastic and dedicated individual with experience in food service, seeking a barista position at a coffee shop where I can utilize skills in beverage preparation and customer service while learning to make high-quality coffee.

Overview

2
2
years of professional experience

Work History

Education

04.2023 - 02.2024
  • After graduating with my bachelor's degree, I decided to pursue studies abroad. Therefore, after finishing my previous job, I chose to prepare for language exams and the application process for schools.

Customer Service Assistant

CyberCafe
08.2022 - 02.2023
  • Answered customer questions about product availability and shipment times.
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Refunded money and adjusted bills to resolve customer service or billing complaints.
  • Provided exceptional support during peak hours as well as holidays and special events.


Education

Master of Science - Information Technology

The University of Wollongong
Wollongong
03.2026

Skills

  • Assisted customers with their needs
  • Handle cash transactions
  • Ensured a clean and welcoming environment
  • Provided excellent customer service

Timeline

Education

04.2023 - 02.2024

Customer Service Assistant

CyberCafe
08.2022 - 02.2023

Master of Science - Information Technology

The University of Wollongong

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Lewis Chen