Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lewis Ferris

Perth,WA

Summary

  • Experienced professional with strengths in manual labour, contract management, and hospitality. Skilled in time management, communication, and problem-solving. Committed to delivering exceptional service and exceeding expectations. Proactive and adaptable with a focus on continuous improvement.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Manual Driver / Labouring

Spotless a Downer Company
01.2024 - 04.2024
  • Perform day-to-day grounds maintenance and waste operations within the Managed Services division at Spotless
  • Operate backpack blower, clean stormwater grates, ensure removal of debris, litter, and dumped rubbish
  • Adhere to OH&S and Environmental policies.

Contract Manager

Carlisle Support Services
10.2021 - 12.2023
  • Interacted daily with staff, clients, and the public, emphasising exceptional understanding and communication
  • Compliance with OH&S legislation
  • Ensured service levels adhered to contract terms and client SLAs
  • Monitored performance through an effective review process, promptly addressing staff issues in line with HR guidelines
  • Managed scheduling activities to ensure optimal staffing levels for 50+ team members monthly, considering sickness, annual leave, and budget
  • Conducted monthly meetings with team leaders to discuss the previous month's outcomes and set goals for improvement
  • Held recruitment days minimising staff turnover through a meticulous three-step interview process involving myself, team leaders, and the clients

Solar Shade Installation

Dearnleys
07.2017 - 10.2021
  • Experienced window furnishings installer specialising in roller blinds, plantation, shutters and curtains
  • Measure and cut materials, install hardware, fit blinds, shades and shutters to windows
  • Provide customer service and repair existing installations

Service/Housekeeping Attendant

Hilton Hotel
07.2014 - 07.2017
  • Ensured cleanliness and comfort for guests by performing housekeeping duties in accommodation rooms
  • Maintained the cleanliness of offices, dining areas, and restroom facilities to uphold Hilton's high standards.

Labouring / Grouting

Houldsworth of Yorkshire Quality Stone
06.2013 - 07.2017
  • Operating mechanical equipment to excavate rock, clay, sand, gravel, and slate aggregates
  • Handling drilling equipment and tools
  • Conducting health and safety checks and maintaining vehicles and machinery
  • Experience in driving Ute’s, Pickups and Long Wheel Based vehicles

Education

Mathematics -

Thornton Grammar School

English -

Thornton Grammar School

IT -

Thornton Grammar School

Business Diploma -

Bradford College

Supervisor Diploma -

Bradford College

Skills

  • Strategic time management
  • Enthusiastic, creative & proactive
  • Effective communicator
  • Solid decision making & problem-solving capability
  • Fast learner, flexible & adaptable
  • Confident interpersonal relationship building
  • Excellent customer service

Certification

  • Clean Manual Drivers License
  • White Card







LinkedIn


https://www.linkedin.com/in/lewis-ferris-51b8761bb?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app

Timeline

Manual Driver / Labouring

Spotless a Downer Company
01.2024 - 04.2024

Contract Manager

Carlisle Support Services
10.2021 - 12.2023

Solar Shade Installation

Dearnleys
07.2017 - 10.2021

Service/Housekeeping Attendant

Hilton Hotel
07.2014 - 07.2017

Labouring / Grouting

Houldsworth of Yorkshire Quality Stone
06.2013 - 07.2017

Mathematics -

Thornton Grammar School

English -

Thornton Grammar School

IT -

Thornton Grammar School

Business Diploma -

Bradford College

Supervisor Diploma -

Bradford College

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Lewis Ferris